Public Affairs Council
Washington, DC

Are you a multi-tasker who thrives in a customer-service oriented environment?

Do you like to work on projects that require great attention to detail?

Are you a highly-organized problem solver who is the master of your to-do list?

If so, then you may be the perfect person to join our membership team and help connect public affairs professionals from around the world to the Council’s expertise, executive education and community-building opportunities.


  • Support the membership team with recruitment of new members, plus retention and engagement of existing members
  • Database management
    • Manage complex membership renewal process, which includes creating invoices within the database, running mail merges, compiling hard-copy mailings and following up by email and phone
    • Process payments from new and renewing members
    • Enter and update all membership-related data in the Council’s database
    • Create reports in BOXI (report writer) to extract relevant data about trends in recruitment and retention
  • Communication
    • Interact with current and prospective members (in phone and in writing) about leveraging of member benefits
    • Contact members about unpaid dues invoices
  • Events
    • Assist with planning and execution of quarterly orientation sessions (in-person and virtual) and periodic regional events
  • Research
    • Conduct research to identify and gather background information about prospective members
  • Other
    • Maintain membership section of website (coding skills not required) and LinkedIn account
    • Assist membership team with identifying and implementing creative ways to increase member recruitment, retention and engagement


  • Data/technology
    • Strong technical ability to become fully versed in our database system, including report writing
    • Excellent skills in Microsoft Office including Word, PowerPoint and Excel
    • Experience with Association Anywhere database is a plus
  • Communication
    • Strong communication skills, both written and oral
    • Customer-service orientation with a proactive and professional demeanor
    • Excellent interpersonal skills
  • Work style
    • Ability to self-manage, prioritizing and managing multiple projects
    • Highly organized
    • Outstanding attention to detail
  • Other
    • Proficient in Internet research skills
    • Bachelor’s degree in a relevant area of study

The Public Affairs Council ( is the leading international association for public affairs executives and managers. The Council is both nonpartisan and nonpolitical. We provide an excellent work environment, a competitive salary and benefits package (including bonus eligibility) and a location convenient to Metro’s Foggy Bottom and Farragut North stations. We are an equal opportunity employer.

This position may have the occasion for 1-2 trips per year to support the membership team’s presence at the Council’s annual conferences in Florida.

Applicants should submit a cover letter, resume and salary requirements to Absolutely no phone calls, please.


Job Posted: March 28, 2017