Assistant Director of Community & Government Relations

12 Mar, 2020


Assistant Director of Community & Government Relations

National Brain Tumor Society
Newton, MA


National Brain Tumor Society (NBTS) unrelentingly invests in, mobilizes, and unites our community to discover a cure, deliver effective treatments, and advocate for patients and their care partners.

NBTS is a leading national nonprofit organization with a vision of conquering and curing brain tumors – once and for all. To realize our mission and vision, we inform, connect and convene patients, caregivers, researchers, and other stakeholders involved in the discovery, development, and delivery of treatments and health care. Through advocacy, NBTS is a catalyst for change to public policy related to brain tumor research and health care delivery.


The Assistant Director of Community & Government Relations manages the National Brain Tumor Society’s volunteer-based advocate program in support of strategic mission delivery goals.

Supervision Exercised: None

Essential Duties and Responsibilities: (Any one position may not include all of the duties listed, nor do the listed examples include all that may be found in positions of this class.)

  • Maintain a strong understanding of the needs of all NBTS departments and how to engage advocates within each department’s programs and activities
  • Support and lead Community Relations activities and programming as needed

Strategic Planning

  • Assist in the creation and implementation of the Advocate Ambassador program
  • Identify our current assets, including grassroots and grasstop advocates and volunteers

Program Administration

  • Manage the National Brain Tumor Society’s volunteer-based advocacy program
  • Carry out activities to recruit, train, retain, recognize and create successful advocates/volunteers and volunteer experiences in the CHANGE/CONNECT Programs
  • Manage the existing State Lead Advocate program

Community Outreach and Engagement

    • Work with field staff to identify event advocates to staff signature events
    • Serve as the advocate/volunteer (family relations) manager
    • Develop and maintain relationships with advocates and volunteers on behalf of NBTS
    • Support the logistics and staffing of Community & Government Relations events as needed.
    • Identify advocates who could serve as “Research Advocates” and work with the Director of Community Relations to train those advocates

Government Relations

      • Build relationships with legislative advocates in target Congressional districts and states
      • Support strategic recruitment efforts for Head to the Hill, our annual Washington, DC-based advocacy event


      • Collect and prepare patient and caregiver stories for use in marketing and communications


      • Assist in managing budget, volunteers and key performance indicators related to program activities
      • Maintain appropriate records within Salesforce and other NBTS tools

Perform other duties as assigned.

Education & Experience:

      • Bachelor’s degree preferred.
      • 2-4 years of related professional experience required. Experience may include working with, organizing, or managing volunteers, patients, or caregivers. Experience with public policy, public health, and health education or health communications preferred.

Required Skills, Knowledge, & Abilities:

      • Detail oriented, with strong interpersonal and communication skills
      • Able to work under pressure in a fast-paced, deadline-driven environment
      • Able to work with project systems and processes in a collaborative, team-oriented environment
      • Strong written and verbal communication skills
      • Proven organizational and time management skills including proactive work style that seeks to keep everyone around them including co-workers, management and volunteers informed and up to date.
      • Excellent judgment, situational awareness and well-developed analytic abilities
      • Customer service orientation and ability to motivate
      • Proficient in MS Office products including PowerPoint and Excel
      • Public speaking experience preferred

Work Environment: (The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

      • This is a full-time, exempt position
      • Location: remote (Washington, D.C. area) or on-site at NBTS headquarters in Newton, MA
      • Travel throughout the US may be required approximately 10% of the time.
      • Work performed in an ADA compliant office environment

Physical Demands:

      • Ability to travel (drive and/or fly) to conferences, meetings, events, etc.
      • Required to sit for long periods of time
      • Required to talk on the phone and use a computer for long periods of time
      • Infrequent light physical effort required

NBTS strives to ensure we have a workplace that embraces diverse viewpoints, backgrounds, cultures, and experiences. NBTS provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Learn more here

Job posted: 2020-03-12