Communication Manager

25 Apr, 2021


Communication Manager

San Jose, CA

Job Description

This role CAN sit remote.


Day to Day Responsibilities of this Position and Description of Project:
Content Manager
This position is dedicated to writing and editing, creating content strategy and managing content publishing on our external and internal channels.
The person in this role will be a master dot-connector and an astute storyteller, with an ability to identify and implement themes across a variety of channels, tailored to various audiences. This experienced content creator and strategist has a passion for purposeful, authentic and evergreen storytelling.
They will partner across the Communications Content Studio to develop a cohesive corporate content strategy and narratives, as well as writing and editing across a variety of subjects – from tech to thought leadership – and for many formats, including articles, websites, videos, white papers and newsletters. The person in this role will work with stakeholders across the company to identify themes, story arcs and opportunities for content creation across the Content Studio. They will have experience implementing and tracking content measurement to yield more meaningful content and increase engagement across our corporate channels.
They will also partner with the Employee Communications team to create and implement a channel strategy for eBay’s global video channel, HubTV and digital signage. This work requires a keen sense of the visual aspects of our brand and how to interpret and act on analytics to drive viewership.
Candidates with a journalism or writing and editing background are strongly preferred. They must also have the diplomatic skills to effectively point out issues in other people’s content as well as the humility to accept edits from others. The ideal candidate will also be comfortable creating content for different audiences under quick, turnaround deadlines. From time to time, the person in this role will be required to produce early morning, night and weekend work as assigned. The person in this role will be a member of the Communications Content Studio reporting to the Senior Manager, Content Studio.
Build and launch strategy for content across our owned internal and external channels, including a focus on our internal TV/video channels
Create content for multiple formats (e.g. long-form features, thought leadership pieces, blogs, reports, social posts, website copy, voiceover scripting and newsletters)
Ensure content meets best practices in search engine optimization (SEO)
Support creation of measurement framework across Content Studio and drive actionable insights through content programs
Strong copyediting and editing skills: Can take rough copy from employee contributors or stakeholders and rewrite/shape into cohesive, compelling narrative
Identify and pitch potential storytelling opportunities in our corporate communications materials and channels
Experience writing in a corporate tone; ghostwriting for executives and with AP Style is a plus
Use content and channel analytics and data to help inform overall strategy and content direction
Run all corporate approvals as needed for content, and manage key external and internal stakeholder partnerships to develop tailored content for owned corporate channels
Other duties as assigned
Key Skills and Qualifications
Exceptionally strong writer, editor and storyteller
Journalism background /experience with newspaper, magazine, blog or corporate publication strongly preferred
Highly organized, process oriented and project-management driven
Superb verbal, written, storytelling and editing skills, including driving engaging and consistent messaging across global communications channels, both internally and externally
Energized, creative, proactive and enthusiastic – willing to take initiative with confidence, detailed follow through
Flexible, agile, and quick worker and writer; fast ramp-up time will be essential
Proven experience of building and maintaining positive and productive relationships with internal and external stakeholders
Strong content creation skills: creative, visual and editorial point of view
Tech savvy. Familiarity with tech writing and editing, as well as knowledge of digital content best practices and implementation (e.g. CMS)
Able to harness new media effectively with a keen understanding of all types of owned and earned media/channels
Demonstrated success collaborating and influencing diverse business partners in a highly matrixed organization
A strong team player, who thrives in a collaborative setting and works well within a global, matrixed environment
Minimum 5 years professional experience


Writer, Story teller, Marketing communications

Top Skills Details:

Internal and External Comms

Additional Skills & Qualifications:

Candidates with Journalism background strongly prefered

Experience Level:

Entry Level

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Learn more here

Job posted: 2021-04-25