Communications Director

29 Aug, 2021


Communications Director

Tipping Point Community
San Francisco, CA

About Tipping Point 

Tipping Point’s mission is to break the cycle of poverty for people in the Bay Area who don’t have the resources to meet their basic needs. Since 2005, Tipping Point has invested nearly $350 million for housing, early childhood, education, and employment solutions in the region. Our board covers 100% of our operating costs, so every dollar donated goes where it’s needed most. Last year, 500,000 people in the Bay Area connected with our grantees. Visit to learn more.


Tipping Point’s core values are at the heart of everything we do and we look for individuals who share our commitments:

  • We cultivate community because we know we are more powerful together.
  • We practice gratitude.
  • We hold ourselves accountable to achieving impact for and with the communities we serve.
  • We relentlessly pursue equity because one’s background and identities should not predetermine one’s opportunities.


Position Overview

We are seeking a highly creative, strategic, and tactical communications professional who is passionate about storytelling. The Communications Director is responsible for overseeing and executing Tipping Point’s communication strategy and activities that enhance the organization’s brand reputation, introduce it to new stakeholders, and drive action among our community. While the Communications Director will keep various audiences in mind, current and prospective donors will be a key target for communications related activities. As the Communications Director, you will oversee Tipping Point’s varied and integrated communications products and services including but not limited to: visual design, print publications, speeches, newsletters, social media, and presentation materials. You will manage the execution of both short and long-term projects including the vetting and maintaining of relationships with external vendors.

This position reports to the Chief External Affairs Officer and supervises two to four team members. The Communications Director works in close partnership with the Development department as well as all of the Executive Team members including the CEO.

What will you do?

Communications Operations

  • Oversee the development of all communications materials, including but not limited to Tipping Point’s Annual Report, event invitations, electronic newsletters, presentation decks, and electronic communications.
  • Build organizational messaging frameworks to communicate Tipping Point’s value proposition to donors and other stakeholders in a compelling way.
  • Prepare speeches, talking points, executive presentations, press releases, and other supporting material as needed.
  • Direct all social media activity across all channels.
  • Support press strategy – both reactive and proactive
  • Assist Chief External Affairs Officer with budgeting, planning, and staff development.
  • Track Tipping Point’s level of engagement and success with different audiences and platforms over time.


  • Promote a culture of high performance and continuous improvement that values learning, risk-taking, and a commitment to quality.
  • Manage and develop team; establish and hold team accountable for annual performance goals and support identification of professional development opportunities to expand skills and competencies.

Communications Strategy

  • In partnership with the Development team, create and execute an annual communications strategy including oversight of the editorial calendar.
  • Work with the Executive Team (ET) and staff to promote internal and external communications opportunities, and define and execute appropriate strategies to support them.

General Activities

  • Attend and assist with organizational events.
  • Provide management assistance to grantee organizations as needed.

All other duties as assigned.

What qualifications are we looking for?

In addition to our core values, Tipping Point staff exhibit four core competencies: flexibility, exceptional communication skills, ability to work well on a team, and the ability to continuously problem solve in the face of challenges.

Additionally, the Communications Director must have:

  • Well-developed knowledge of the communications/marketing field, including experience leading communication strategy, converting complex topics into accessible stories, creatively using social media/technology, and experience in planning, writing, editing, and production of press, print, and digital materials.
  • Demonstrated ability to collaborate with a broad array of stakeholders, use ideation and creativity to approach work, remain adaptable in a constantly shifting environment, and stay focused on quality
  • Demonstrated application of a strategic mindset that can see ahead to future possibilities and translate them into breakthrough strategies, backed by the ability to determine goals, actions, and resources required to implement those strategies.
  • Demonstrated ability to develop others, build effective teams, and direct work in an engaging way
  • Commitment to Tipping Point’s mission.

Nice To Haves:

  • Experience working with philanthropy, wealth management, development, or non-profit organizations.
  • Local knowledge of the Bay Area philanthropic community is a plus.

*“Nice to have” really means just that; it’s entirely possible that you don’t have any of these and are still a great fit. It’s not expected that any single candidate would have expertise across all of these areas — we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.


Salary + classification

Tipping Point is committed to paying competitive wages. In an effort to increase equity, because we know that salary negotiations tend to have an unfair bias, we do not participate in a salary negotiation process for any candidate. We will make our best offer, and it will be the same regardless of the candidate. The annual starting salary for the Communications Director role is $165,650. This position meets the exemption requirements as defined by state and federal law. Exempt employees are paid on a salaried basis, and their salary is intended to constitute their entire regular compensation, regardless of the number of hours they work; therefore, exempt employees are not eligible for overtime pay.

Hybrid Work Environment

Tipping Point is committed to the safety of our staff and to facilitating connection and community with one another. While we were remote for a year, we are moving slowly into a hybrid work environment: each team has identified 1-2 in-person days to be present in the office. Additionally, all staff are required to be in office two Tuesdays a month for staff All-Hands and team activities. All other days staff may choose to work in the office or remotely. Please note that in a constantly changing environment, Tipping Point may adjust this arrangement as it sees the need to.

How to Apply

Ready to change your life? Apply now!

We are proud to be an Equal Employment Opportunity company. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Tipping Point will consider qualified applicants with arrest or conviction records for employment in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Tipping Point accepts applications on a rolling basis; if the position is still posted on our website, we are still accepting and giving equal consideration to applications.

Job posted: 2021-08-29