The Development and Communications Manager contributes to and implements the
development-specific communication strategy with the goals of educating, engaging, cultivating,
and inspiring support. The Manager’s primary responsibilities are to propose, create and execute
new communications for external audiences; ensure consistency and continuity in tone, style, and
brand; provide day-to-day management of the communications calendar; and reinforce the
mission and goals of Iona. This role directs freelancers on a project basis, and collaborates closely
with other staff members.
Collaborates with the Director of Development and Communications to develop and
write creative and persuasive fundraising pieces that communicate the value and impact
Manages online appeal campaigns, including writing content, designing graphics, and
managing any cross-channel messaging on social media.
Collaborates with the fundraising team to create direct mail packages and other collateral
materials to engage and retain current donors, as well as influence prospective donors.
Manages the development of quarterly donor newsletters and other impact
communications for donors.
Manages content of new and evergreen assets including donation forms, crowdfunding
campaigns, and other elements of the digital donor experience.
Manages external communications efforts on behalf of Iona, in coordination and
partnership with the Director of Development and Communications.
Oversees the creation of e-news content, design, and ensures timely distribution. Tracks
and reports email metrics, suggesting new strategies to increase open rates and
Supports other departments with content development, visual and graphic design to
ensure brand consistency.
Manages organization’s website.
General Development and Communication Responsibilities:
Participates in event planning and helps in day-of logistics for annual luncheon, Heart of
Researches best practices in fundraising and marketing communications; proposes new
approaches and delivery methods; and identifies compelling stories and visuals to support
the strategic goals of fundraising and Iona.
Supports other administrative duties as needed.
Bachelor’s degree in English, Communications or a related field required. Five years of
related communications experience in a development department non-profit setting,
including two years of experience managing internal communications.
Must be a strong writer with proven ability to develop high-level, compelling copy.
Ability to quickly synthesize complex ideas and turn them into compelling material.
Must possess a high level of attention to detail and excellent proofreading and copyediting skills.
Self-starter. Has the ability to work from established timelines, strong organizational
skills, and ability to manage multiple tasks simultaneously.
Experience working with an outside consultant.
Candidates must thrive in a highly collaborative environment while also possessing the
ability to work well independently with minimal supervision.
Diplomacy and tact a must
Experience with Adobe Creative Suites, WordPress, and Blackbaud’s Raiser’s Edge NXT
and Luminate Online is a plus.
Iona offers a robust benefits package which includes health, dental, and life insurance, vacation and a 403(b)-retirement plan. Compensation is commensurate with experience. To apply, please submit your letter of interest and resume to Expand HR Consulting, Erica Raphael: .
Job posted: 2020-07-17