Communications Manager

14 Dec, 2020


Communications Manager

The Trevor Project

Role: Communications Manager

Reports to: Vice President of Communications

Location: Remote

Hours: Full time

About Trevor

The Trevor Project is the world’s largest suicide prevention and crisis intervention organization for LGBTQ young people. We are a non-profit that provides 24/7 life-saving support via phone, text, and chat. We also operate the world’s largest safe space social networking site for LGBTQ youth and run innovative research, education, and advocacy programs. We’ve been saving lives every day for over 20 years.

Overview of the role

The Communications Manager is vital to continuing to position The Trevor Project as a leader in LGBTQ mental health and suicide prevention. Reporting to the Vice President of Communications, this role will advance Trevor’s mission via external and internal communications strategies. The Communications Manager will collaborate with teams across the organization on proactive and reactive communications, including media relations, internal memos and newsletters, speaking engagements, and public affairs.

Who you are

  • Creative. You think outside the box and think of what others wouldn’t
  • Culturally Attuned. You are up-to-date with what’s going on amongst all of our audiences. You understand what they care about and what news or media is relevant to them
  • Succinct. You know how to boil down long copy to its essence without losing its impact
  • Detail-oriented. You are a stickler for grammar, and would not let something go out to our full audience with a typo in it
  • Action-oriented. You know how to get things done and are quick to capitalize on new opportunities as they emerge. You love to set challenging goals and then develop plans to deliver and achieve them
  • Big picture thinker. You think strategically and love to brainstorm big bold ideas. You look at the way things are and then imagine 20 ways they can be improved
  • Organized and efficient. You know how to manage complex projects. You can communicate clearly and concisely. The moment you see a problem, you quickly come up with solutions and then implement them
  • Passionate. You care about LGBTQ youth. You care about saving lives. You want to come to work and feel inspired every day. You want to change the world
  • Fun. The work we do is very serious, but that doesn’t mean we don’t have fun. We know how to have a good time and you should too

What you’ll do

  • Brings professional experience working on 360-degree communications strategies, including internal and external communications
  • Manage the drafting and distribution of press materials, including news releases, media alerts, public statements, op-eds, and other written support as assigned
  • Apply for relevant speaking engagements and awards, and draft talking points for speeches, conferences, panels, and interviews
  • Collaborate across teams to manage internal communications, including executive correspondence and newsletters to staff and volunteers
  • Research, pitch, and maintain relationships with media. Schedule press interviews, coordinate film crews and credential needs, as well as update the media contact database and website’s Press Room
  • As part of the Growth team, collaborate on owned marketing campaigns that promote the health and well-being of LGBTQ young people
  • Support communications needs from corporate partners and vendors, including B2B and tech publicity, as well as corporate videos, speaking engagements, case studies, and blog posts
  • Promote the Research department’s monthly research briefs, polling data, research papers, peer-reviewed journal articles, and rollout of the organization’s annual National Survey on LGBTQ Youth Mental Health
  • Support the Advocacy & Government Affairs department’s media outreach efforts around programs supporting federal and state legislation that protect the rights of LGBTQ young people
  • Cultivate and maintain relationships with third party vendors and firms in support of delivering public relations services
  • Work alongside our VP of Communications to ensure internal and external communications adhere to style guide


  • Generous vacation and holidays (like a full day off to celebrate Harvey Milk Day!), including Summer Fridays
  • Comprehensive health insurance (we pay 100% of your premiums for medical, dental and life), including gender affirmation surgery
  • The Trevor Project is an equal opportunity employer
  • Meaningful work at an organization that is saving the lives of LGBTQ young people across America every day

Your Application

We’re excited to hear from you! To join Team Trevor, please upload a resume, cover letter, and writing sample(s). Applications without cover letters will not be considered.

Job posted: 2020-12-14