Communications Specialist

31 Aug, 2022


Communications Specialist

University of California, San Francisco (UCSF)
San Francisco, CA

Job Summary

As a member of the BHHI Communications team, the Communications Specialist will help develop and implement BHHI’s communications strategies, priorities, and goals. The Communications Specialist will work collaboratively with faculty and staff to enhance and broaden the impact of BHHI research, policy recommendations, and educational efforts. The Communication Specialist will write, create, and develop content for a variety of communications purposes and digital channels: social media accounts, the BHHI website, email campaigns, reports, infographics, press releases, and more. The incumbent will work within the guidelines and under the guidance of the UCSF Office of Communications and will work within UCSF branding and communications standards, including UCSF digital, social media, and editorial policies. Additionally, the Communications Specialist will assess and monitor the effectiveness of BHHI’s communications efforts in terms of quality, reach, and impact (website, e-newsletter, social media – including Twitter, blog, and webinars).

The candidate should be an excellent writer and editor who is keenly aware of BHHI’s various and targeted audiences and is skilled at tailoring communications strategies and products for the intended audience. The candidate will play a key role in managing BHHI’s social media presence, working with faculty and staff on blog posts and Op-Eds, and creating public forums (such as webinars) to increase engagement with the work of BHHI members. The candidate should be an effective project manager who can confidently and credibly interact with various types of stakeholders including researchers, faculty, media, partner organizations, people with lived experience of homelessness, funders, elected officials, and opinion leaders. The successful candidate will work collaboratively with BHHI’s faculty, program, and research teams to provide creative solutions and project management for communications needs and to help implement content strategies. The Communications Specialist will need to be skilled at distilling complex ideas, research findings, and policy positions into key messages, which will ultimately influence programs, policies, and perceptions.

Department Description

The Benioff Homelessness and Housing Initiative (BHHI) is a research and policy initiative within the Division of the Center for Vulnerable Populations. The BHHI is a high-visibility academic program with a focus on developing and disseminating evidence-based solutions to prevent and end homelessness. The BHHI aims to make an impact on homelessness by advancing and transforming policy and practice through 1) conducting rigorous assessments of the available research on interventions and policies to prevent and end homelessness; 2) conducting research on high-impact policy and programmatic questions; 3) developing a long-term research program by leveraging resources of BHHI to obtain sustainable funding from outside funders including NIH; 4) disseminating findings to key decision-makers in the public and private sectors, practitioners, and the general public through a strategic dissemination strategy; 5) providing policy translation at local, state, and federal levels; 6) developing and maintaining relationships with a broad array of stakeholders, and 7) training the next generation of policy-oriented researchers

Required Qualifications

  • Bachelor’s degree in a related area (Communications, Public Relations, etc.) and 3+ years of relevant communications experience / or equivalent combination of education and experience/training.
  • Knowledge of all aspects of communications, such as strategic communications, social media, digital communications, content management, media relations, webinar production, report writing, etc.
  • Experience working with leadership to develop key messages and deliver them to the target and/or general audiences.
  • Solid written, verbal, interpersonal communications, active listening, and political acumen skills.
  • Ability to write, edit, and distribute internal and external communications materials, including research summaries, statements, quotes, talking points, social media posts, news summaries, newsletters, and media releases for the organization’s research and policy work.
  • Ability to create and implement social media and communication plans for research findings, product rollouts, and other BHHI messages.
  • Ability to work with content management systems (e.g. Drupal) and graphics programs
  • Commitment to diversity, equity, and inclusion
  • Ability to assess and monitor the effectiveness of BHHI’s digital communications (website, e-newsletter, social media, blog, webinars).

Preferred Qualifications

  • Bachelor’s degree in a related area (Communications, Public Relations, etc.) and 3+ years of relevant communications experience / or equivalent combination of education and experience/training.
  • 5 years of relevant communications experience
  • Previous work experience in organizations working on policies and issues regarding homelessness
  • Solid skills to create, developing, and implement comprehensive long and short-term strategic communications plans
  • Skills in podcasting, audiovisual media, and editing audio files
  • Knowledge of journalism, science writing, and media relations

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Learn more here

Job posted: 2022-08-31