Communications Specialist – (4936)

24 Dec, 2020


Communications Specialist – (4936)

Cape Fox Shared Services
Washington, DC

Job Summary
The Office of Human Capital and Talent Management (HCTM) is the U.S. Agency for International Development’s (USAID’s) (the “Agency”) center of excellence and focal point in providing worldwide leadership and technical expertise in the area of human capital and talent management.  As such, HCTM aligns resources with identified humanitarian and development needs.  HCTM is the Agency repository for state-of-the-art thinking in this area and works to produce advances and innovations that can benefit USAID and its Missions throughout the world.

This position is in the Office of Operations (HCTM/OPS) which reports directly to the Chief of Staff (CoS), who serves as the Communications Specialist to the Acting Chief Human Capital Officer and Deputy Chief Human Capital Officer on broad technical and operational matters relating to the mandate of HCTM. The Office of the CHCO provides leadership on the design, implementation, review, coordination, and evaluation of human capital and talent management initiatives, programs, and activities and ensures that the activities of HCTM complement and support the broader goals of the Agency and are in compliance with legislation and Agency rules and regulations.

The Communications Specialist will serve as a key internal and external relations liaison within USAID’s Office of Human Capital and Talent Management.  Within USAID, the Communications Specialist will work closely with the HCTM Centers and Offices, as well as staff in the Bureau for Legislative and Public Affairs, as necessary.

The Communications Specialist will be responsible for assisting the Sr. Communications Specialist with internal and external communications planning and implementation, utilizing social media for reaching staff deployed worldwide, as well as multi-media including, but not limited to, email, webcasts, blogs, and e-newsletters.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility.  It should not be considered an all-inclusive listing of work requirements.  Employee may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.
Essential Functions and Responsibilities
Strategy and Message Development

  • Develop and execute effective and integrated communication plans, including strategies and tactics across all channels, and leveraging all communication opportunities.
  • Develop and create clear, strategic, and messaging focus on HCTM’s vision – People First, Mission Always – Developing a 21st Century Workforce.
  • In line with priorities, develop messaging and talking points for engagements that shape the public voice for our HCTM front office principals based on a sound understanding of the audience and USAID HCTM priorities.
  • Develop clear messaging and channels for different stakeholders – Headquarters, Missions, Foreign Service, Civil Service, Foreign Service Nationals, Eligible Family Members, and non-direct hires.



  • Work with HCTM Centers and Offices to develop and package information based on an understanding of information the community needs and where we want them to focus.
  • Develop and execute messaging for HCTM.
    • Work with individuals within USAID to develop internal and external messages on key priorities.
    • Ensure consistency of message in all communications products.
    • Ensure each channel and group of stakeholders is approached regularly, with the right messaging, and with appropriate clarity of deliverables.
  • Identify, set up, staff external speaking/engagement opportunities for HCTM leadership.
    • Organize special events to reinforce HCTM’s technical and implementation leadership role on in Human Capital and Talent Management.



  • Manage, develop, and maintain an editorial calendar and other key strategic tools, as requested, to implement, evaluate, and evolve internal communications.
  • Manage communication projects, including tracking, reporting status, project budgets and measurement of tactics.
  • Oversee and manages HCTM communication POCs to increase and elevate HCTM communication and ensure single messaging of HCTM’s mission and goals.
  • Manage, monitor and coordinate with HCTM Communication POCs on Intranet development and activity.

Education and/or Experience

Degree in Marketing, Advertising, Journalism, or related-field, with related Master’s Degree preferred.

This candidate needs to have a strong strategic communications background – at least 8 – 10 years – either professional or academic or both – preferably with experience in the human capital and talent management area.

Qualifications and Requirements

Demonstrated ability to organize, prioritize, and manage multiple tasks and work well under the pressure of deadlines.

Ability to research a diverse array of HR related topics and distill the key messages in preparation for presentations.

Ability to work cooperatively and strategically in a team environment with HCTM leadership, technical and administrative staff.

Excellent verbal and written communication skills.

Strong interpersonal skills.

Self-motivated with minimal oversight.
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

Must be able to obtain and maintain USAID Facility Access.

Learn more here

Job posted: 2020-12-24