Community & Government Relations Manager

21 Nov, 2019


Community & Government Relations Manager

Kaiser Permanente
San Francisco, CA
Community and San Francisco Government Relations Manager 
Job Number:
Posting Date
: Oct 28, 2019, 8:17:37 AM
In order to be successful in this role, the candidate must have strong relationships with the San Francisco Board of Supervisors and other elected officials (Federal, State and Local) who represent KP’s San Francisco and South San Francisco facilities.
In conjunction with Public Affairs Director, manage and construct a Community and Government Relations program that addresses and complements changes in KP’s business practices that may impact our image and social mission in the community. Develop and foster a strong governmental, political and community network. Manages project teams and/or Dept staff. Enhances KP’s reputation and encourages an environment of public support through a strategic community and government relations program that demonstrates Kaiser Permanente’s commitment to our social mission and enhances our relationships with key government, business and community opinion leaders. Contributes to achievement of KP’s goals, including permitting and entitlements, and membership growth. This is the fourth in a series of four positions dedicated to a strategic community and government relations program that demonstrates Kaiser Permanente’s commitment to our social mission and enhances our relationships with key government, business and community opinion leaders. At this level, the employee develops, leads and executes programs of complex and diverse scope requiring in-depth analysis of various factors. Programs implemented are broad in scope with multiple stakeholders and requirements. Programs involve multiple functional areas and include coordination and support across the area, Region and Program Offices. Employee works with minimal supervision and exercises judgment within broadly defined policies in developing and implementing strategies for results.

Essential Functions:
• Works in conjunction with the regional government relations and community relations Depts to help assure a coordinated government and community relations program across the area, region, state and nation. Represents KP in the external community and on relevant GR, public policy, and community boards and committees.

• Identifies and clarifies public issues that affect the organization. Provides political and governmental expertise to Area Leadership and Region Government Relations. Monitor legislative and municipal agendas to identify and address issues with potential to impact KP’s interests. Ensures high level of knowledge on local governmental process, current elected and appointed officials including understanding of relative influence, ballot and election issues, competitive threats, and governmental political climate.

• Identifies and resolves issues with Area management to ensure successful performance toward region-wide CGR strategies. Provides expert consultation and technical assistance regarding CGR initiatives in the region. Obtains consensus from management and implement approach or position.

• Provides strategic support to Area leadership and manages external engagement to support key KP interests including membership and retention, and permitting and entitlement for new facilities.

• Oversees the collecting and evaluation of quantitative and qualitative data. Synthesizes analyses and identifies key findings. Formulates implementation plans and evaluates effectiveness of actions/programs implemented.

• Develops and manages a community relations infrastructure that supports KP’s vision of good corporate citizenship. Represents KP’s interest externally through appropriate liaisons with legislative, regulatory and industry contacts. Cultivates collaborative partnerships with Area managers.

• Manages multi-disciplinary project teams including selecting participants, determining goals and priorities and evaluating performance. Manages work of outside consultants as needed.

• Supports the strategic and active involvement of KP physicians, executives and employees in community organizations and activities and also in programs that support the government relations agenda.
Basic Qualifications:
• Minimum seven (7) years of experience in community and government relations, public policy or communications.
• Bachelor’s degree in communications, health care administration or other relevant field OR four (4) years of experience in a directly related field.
• High School Diploma or General Education Development (GED) required.

License, Certification, Registration
• N/A

Additional Requirements:
• Knowledge of governmental bodies and community-based organizations that impact the organization.
• Expert interpersonal, communication and presentation skills.

• Strong organizational, analysis and problem solving skills.

• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
• Master’s degree preferred.
Primary Location
: California-San Francisco-San Francisco 601 Van Ness Occ Med 601 Van Ness Av Scheduled Hours (1-40): 40 Shift: Day Working Days: Mon – Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM 
Job Schedule
: Full-time 
Job Type
: Standard 
Employee Status
: Regular Employee Group (Union Affiliation): Salaried, Non-Union, Exempt 
Job Level
: Manager with Direct Reports 
Job Category
: External Affairs / Relations Public Department Name: External and Community Affairs 
Travel: Yes, 10 % of the Time

Job posted: 2019-11-21