Community Organizer (Housing Counseling & SRO)

03 Aug, 2022


Community Organizer (Housing Counseling & SRO)

Chinatown Community Development Center
San Francisco, CA

Job Summary: The Community Organizer provides housing counseling and tenant rights education to tenants. The position works with the Community Organizing Team (COT) on housing and community issues. The position also coordinates and implements the Single Room Occupancy (SRO) Hotel Fire Prevention and Disaster Preparedness Program.

Status:    Full-time, Nonexempt, Regular
Location:    Chinatown neighborhood, San Francisco
Hours:    Monday to Friday, 9:00 a.m.-5:30 p.m., and some weekends and evenings; flexible work hours needed
Salary:    DOE; Comprehensive benefits

The Organization: A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 30 affordable housing buildings serving over 3,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.


General Job Responsibilities:

  1. Provide housing counseling and tenant rights education
  • Provide housing counseling to low-income tenants (primarily monolingual Chinese-speaking) by assessing housing problems, answering questions, providing information and education, offering support or translation services, and making referrals
  • Coordinate work with Department of Building Inspection (DBI) code enforcement staff to maintain good condition of buildings
  1. Work with Community Organizing Team (COT) on tenant organizing and empowerment:
  • Conduct meetings, workshops, and provide community education and outreach materials (including translation of relevant materials) to tenant groups, community members, and city agencies on housing issues such as rent laws, tenant rights, proper eviction proceedings, current housing legislation, state initiatives, etc.
  • Build capacity, develop, and empower tenant leaders particularly those residing in single room occupancy (SRO) hotels. Organize SRO tenants on housing justice, eviction defense, and tenant rights.
  1. Develop internal and external working relationships:
  • Work with program staff to coordinate tenant input and support on other community related issues such as land use, transportation, public improvement, housing development, and community facilities, etc.
  • Support SRO families going through Section 8 housing vouchers’ process and other rental subsidy programs along with other SRO Families United Collaborative activities and trainings.
  • Collaborate with the Chinatown YMCA to work on SRO Living Room project.
  1. Coordinate and implement the SRO Fire Prevention and Disaster Preparedness program
  • Work with the Fire Department and SRO Collaborative in conducting fire prevention workshops, fire drills and disaster preparedness workshops in Chinatown SRO buildings.
  • Recruit and coordinate training for SRO Building Coordinators.
  • Build the network of SRO building coordinators to respond to disasters and linking this effort to the community disaster plan.

Knowledge, Skills, and Experience:

  • Sensitivity to the needs of low-income and monolingual populations.
  • Knowledge of the needs of low-income residents in Chinatown and San Francisco.
  • Strong public speaking and interpersonal skills, with the ability to conduct workshops and meetings in English and Cantonese.
  • Ability to work independently as well as in a team structure.
  • Good listening skills and ability to exercise patience.
  • Strong communication and negotiation skills.
  • Creative and comprehensive problem solving skills.
  • Commitment to a comprehensive vision of community development and improving the life for low-income people.

Minimum Qualifications:

  • Bachelor’s degree or equivalent combination of education and experience in social services, sociology, psychology, or related field
  • Basic word processing, Excel spreadsheet, and PowerPoint
  • Ability to speak fluently in Cantonese.
  • Capacity to work evening and weekends.

Preferred Qualifications:

  • Experience or familiarity with the Chinatown neighborhood and San Francisco.
  • Ability to speak Mandarin Chinese and/or other Chinese dialects. Read/Write in Chinese.
  • Experience working with SRO families.
  • Knowledge and sensitivity towards homelessness and SRO families in San Francisco and beyond.


Condition of Employment

As of January 4th, 2022, All Chinatown Community Development Center employees are required to be fully vaccinated against Covid-19. All new hires must show proof of vaccination status at the time of employment offer. Exemptions will be made for applicants with a valid medical reason or a sincerely held religious belief and must be submitted within a timely requested manner. Additional documentation may be required by CCDC if exemption is approved.

Learn more here

Job posted: 2022-08-03