Community Relations Specialist

23 Dec, 2021

Jobs

Community Relations Specialist

DoorDash
Atlanta, GA

We’re looking for a Community Event Specialist to increase our physical brand presence in the Southeast.

As a Community Events Specialist you will ideate with the General Manager to plan and execute local events, social media campaigns, custom Merchant partnerships, and ad hoc Merchant activities.

Additionally:

  • You will be managing the execution of multiple types of events, including, but not limited to: in-person activations, influencer campaigns, festival partnership, B-2-B events, chef demonstrations, virtual contests, on-campus campaigns, and more!
  • You are responsible for the successful execution and ROI for all events. You will develop, maintain and expand community outreach in support of DoorDash’s products and initiatives.
  • The event partnerships you work on should generate brand awareness, wider platform adoption to grow volume and monthly active users.  You will assess customers’ needs and interests based on primary and secondary research to make recommendations for rapid consumer growth and retention.
  • You will build new relationships with various local cultural organizations to increase our reach into the diverse community across the southeast markets.
  • You will work with cross functional teams to develop custom Mx opportunities that meet their objectives as well as DoorDash’s

This role is best suited for results driven individuals who are able to create and develop meaningful relationships. This exceptional client service skill, and a willingness to think creatively to execute events with outsized impact for customers and DoorDash. You must be a personable and motivated self-starter with the ability to execute quickly. We look for self-starters who are reliable, looking to work hard, and can identify solutions to hard problems with relentless persistence. Above all else, we are looking for team members who are driven and as excited as we are to provide an amazing experience for Atlanta businesses and customers.

About You and Qualifications

  • 3+ years of event management or production, or community organizing experience
  • Experience managing live activations, and liaising with event managers
  • Is up to date on all the best things to do in the city, and if you don’t know, you are eager to find them!
  • Associates or Bachelor’s Degree preferred
  • Self-motivated and driven, wants to develop a career in events marketing, account management and/or client service
  • High energy/self-starter, customer-service oriented
  • Reliable and resilient, able to manage a frustrated merchant in person, over the phone or through email
  • Prior experience in a fast-paced, constantly evolving environment
  • Exceptional written and oral communication skills
  • Expert interpersonal skills
  • Willing to engage in-person in different areas of the local market with all types of merchants and customers
  • Able to be on your feet, with or without accommodation, for the majority of the working day, about four out of five days a week, visiting merchants and customers in different areas of your market.
  • Strong computer proficiency including good knowledge of Microsoft/GSuite applications
  • Able to manage budgets and negotiate with vendors
  • Creative and critical thinker who enjoys identifying high impact solutions and executing those solutions efficiently
  • Excellent project management and organizational skills, and an ability to run multiple projects simultaneously

Why You’ll Love Working at DoorDash

  • We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
  • We are doers – We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do — on every project, every day.
  • We are learning – We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
  • We are customer obsessed – Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
  • We are all DoorDash – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
  • We offer great compensation packages and comprehensive health benefits.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Learn more here

Job posted: 2021-12-23