Corporate Communications Senior Specialist

31 Jul, 2020


Corporate Communications Senior Specialist

Seattle, WA

Job Description

The Corporate Communications team is responsible for promoting and supporting the Nordstrom reputation with key external audiences. As a senior specialist, you’ll help develop and execute strategic communications plans, identify key trends and communications opportunities to tell our story.

A day in the life…

  • Contribute to the development and execution of strategic communications plans and messaging for topics including diversity/inclusion/belonging, litigation, privacy, and various customer, employee and product issues and crises
  • Support crisis communications by helping to develop response strategy, guidelines and messaging across channels (media, internal comms, social media, website), utilizing proven PR experience to maintain company’s reputation
  • Identify the need for and develop, write and coordinate communications materials including fact sheets, press releases, messaging, blog posts, internal communications, media statements, customer letters, images and/or videos, reports and other documents, with limited feedback from manager
  • Proactively identify, anticipate and help develop strategy and messaging to mitigate potential issues that may impact company’s reputation
  • Provide ongoing media management support, including: pitching, responding to and tracking inquiries, monitoring, identifying relevant media outlets/contacts for relationship building
  • Partner with business units across the company to support communication needs and resolve issues efficiently and effectively

You own this if you have…

  • 7+ years’ experience in communications, public relations, public affairs or related field (PR agency preferred, but not required)
  • Experience with issues management and/or crisis response
  • Excellent writing, editing and verbal communication skills
  • Proficiency in media tracking, reporting, research
  • Ability to consistently deliver accurate, professional and superior quality deliverables
  • Strong organization, attention to detail and problem-solving skills

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at

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© 2020 Nordstrom, Inc.

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Job posted: 2020-07-31