Digital Communications Manager

28 Dec, 2021


Digital Communications Manager

New York, NY/Washington D.C./Cleveland, OH/Williamsburg, VA

Candid is looking for a dynamic full-time manager who is passionate about the power of social media and digital content to join our Communications team. The digital communications manager will be responsible for further establishing Candid’s identity and deepening conversations across social media platforms, email, and blogs. The manager will further establish Candid’s voice, coordinating and collaborating with colleagues throughout the organization to present a cohesive, unified narrative about how Candid gets people the information they need to do good.

POSITION: Digital Communications Manager

REPORTING TO: Director of Communications

LOCATION: Flexible, with preference given to candidates located in New York, NY, Washington D.C., Cleveland, OH, or Williamsburg, VA


Nonprofits, funders, and other change agents share a common goal: to make the world a better place. Candid supports the social sector with the information, resources, and tools that people need to deliver on the social sector’s promise of impact. As part of the Communications team, the digital engagement manager will develop Candid’s online identity and reinforce its brand by establishing a conversation with our global audience of nonprofits, donors, media, researchers, and more through social media, email, website content, and other platforms. Working closely with branding and marketing colleagues, the role is central to developing and implementing social media strategy for all CandidDotOrg handles (Twitter, Instagram, Facebook, YouTube, and LinkedIn). The digital engagement manager’s work is crucial to conveying how Candid works, what we offer, and why we matter.


  • Enhance and carry out Candid’s overarching social media strategy, including creation and direction of social media campaigns, monitoring, and reporting.
  • Execute Candid’s day-to-day social media strategy. Including but not limited to: planning campaigns, drafting content, creating images, engaging with followers, monitoring channels, analytics reporting, and working with the full communications team as needed when an organizational response is warranted.
  • Plan and run paid social media ad campaigns.
  • Develop social media campaigns to support launches of Candid’s resources, tools, research, and initiatives.
  • Strengthen and refine Candid’s narrative by maintaining editorial calendars for social media, email, and blog content.
  • Oversee the Candid bi-weekly email newsletter, including conceptualizing and programming content.
  • Edit and program blog content.
  • Provide basic graphic design support for communications materials including social media images and PowerPoint presentations, working in collaboration with Candid’s design team.
  • Contribute to the evolution of Candid’s overall communications strategy with the entire communications team.
  • Monitor Candid communications to ensure solid integration of Candid’s voice and brand.
  • Create and disseminate monthly reports on social media, email, blog, and press growth and engagement.
  • Perform additional duties in support of Candid’s broader communications goals.


  • 5-7 years of relevant work experience, including successfully creating and implementing social media strategy.
  • Degree in Communications, Marketing, Public Relations, Business, Communications Design, (or similar) or equivalent work experience.
  • Experience with Hootsuite or equivalent social media management tool, social media analytics, and reporting.
  • Basic Adobe Creative Cloud design and video editing skills (InDesign, Photoshop, and/or Illustrator, and Premiere Pro or equivalent video editing program).
  • Experience with Salesforce Marketing Cloud and WordPress a plus.
  • Highly organized, with strong attention to detail and experience with project management.
  • Eagerness to learn, expand skills, and experiment with new tools and content approaches.
  • Ability to work independently and manage multiple high-detail, deadline-sensitive projects with professional quality in a fast-paced work environment.
  • Collaborative attitude as demonstrated by being flexible and responsible.
  • Sensitivity and respect for racial, gender, sexual orientation, and cultural differences.
  • Champions and represents Candid’s core values: We’re driven, direct, accessible, curious, and inclusive.
  • Willingness to perform other duties and special projects as needed/requested.

See the world. Make it better.

Every year, millions of nonprofits spend trillions of dollars around the world. Candid finds out where that money comes from, where it goes, and why it matters. Through research, collaboration, and training, we connect people who want to change the world to the resources they need to do it. Our data tools on nonprofits, foundations, and grants are the most comprehensive in the world.

Candid’s vision is an ambitious one. But we know that when we make investments in our talent, it translates to more access and better knowledge for those working for social good around the world.

On February 1, 2019, Foundation Center and GuideStar joined forces to become Candid, a 501(c)(3) nonprofit organization.


Please email your resume and cover letter to:

Please put the title of the position you are applying for in the subject line. Your application will only be considered if all instructions above are met.

We offer a competitive salary and excellent benefits. Due to the high volume of applicants we typically receive, we regret that we can only contact candidates that we would like to interview.

Candid is an EO/AA/VET/DISABLED Employer.

We are committed to diversity, equity, and inclusion and especially encourage members of underrepresented communities to apply.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Job posted: 2021-12-28