Director Government Affairs (97061)

01 May, 2019


Director Government Affairs (97061)

American Water
Greenwood, IN

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states and Ontario, Canada.  To learn more about American Water and additional career opportunities, visit



Short Description

American Water is hiring a Director, Government Affairs for their growing team! If you are looking for an opportunity to be in a visible role, in a fast-paced exciting environment, this may be the role for you! We offer a tremendous benefits package including a well-subsized health plan, 401(k) and Defined Benefit, Tuition reimbursement, Employee Stock Purchase Plan, generous PTO, and more… all this, and working for the leader in the Water Industry, providing our most precious resource to millions!  Apply today for immediate consideration.

Primary Role

The primary role of this position is to provide senior-level strategic government and consumer affairs counsel to the state president and the state senior management team. This role establishes and manages a comprehensive and effective state and local best practice government affairs program to advance and support the company’s overall business plan and state–specific objectives. This role also tracks all legislation with the potential to impact the company, either positively or negatively, and provides strategy recommendations and tactical implementation regarding how to employ government affairs activities in support of legislative objectives. This role is the senior government relations professional responsible for establishing, nurturing and maintaining relationships with elected and appointed individuals at the state, county and municipal levels of government, for ensuring that the state president and state leadership team are properly and effectively positioned with key elected/appointed individuals, and that the company is effectively positioned as a trusted and expert resource. The Director of Government and Consumer Affairs reports directly to the State President and indirectly indirectly to the Vice President Corporate Communications and External Affairs. This role interfaces and aligns government relations activities at the state level with the Director of Government Relations at the corporate and national level to ensure the company is advancing an integrated and effective government relations strategy across the business.

Key Accountabilities

  • Leads and directs the effective development, implementation and assessment of an integrated government affairs program at the state and local level, to enhance the company’s reputation, and position American Water as the trusted expert and industry leader relative to water and wastewater issues.
  • Establishes regular proactive communication outreach strategies and tactics in the state and local political arena to ensure state and local political relationships are solidified and American Water is looked upon across all service territories with respect and positioned as the industry leader and trusted expert.
  • Proactively meets with state and local government officials on a regular basis to create strong relationships, mitigate emerging or potential problems, and establish a level of trust between American Water, mayors and other appointed and elected officials.
  • Is poised as the lead state lobbyist for the company charged with helping to educate legislators and support key legislation on water, wastewater or utility/business issues that may impact the company.
  • Manages local contract lobbyists and maximizes effectiveness. Holds regular meetings with the contract lobbyist(s) to ensure they are kept abreast of services needed and that they understand they are not just “bill trackers”, but rather are additional eyes and ears for the company and are expected to help identify business development opportunities, as well as other opportunities for the company.
  • Establishes and maintains an effective bill tracking program and takes full advantage of opportunities for the company to be out front on industry-related issues. Provides oversight and strategic input on bills that are being tracked to ensure they are beneficial to the state operations and aligned and integrated with the overall corporate government affairs strategy and the overall strategic plan for American Water. Builds effective alliances and coalitions to advance the company’s position on key legislative initiatives.
  • Helps identify business development opportunities through established relationships and through relationships that the company’s contract lobbyist and other employees may have.
  • Manages the consumer affairs team to develop growth opportunities through acquisitions and economic development.
  • Meets regularly with mayors and other local officials to ensure a strong and effective working relationship is in place. Mitigates issues and provides information for problem resolution. Ensures local government officials are kept updated when problems such as main breaks and other water-related emergencies occur.
  • Develops the communications strategy/approach and schedules meetings with mayors and other local officials during rate cases and other capital investment program events, ensuring that appropriate company personnel is available to meet elected officials and answer specialized questions and that relationships are firmly established and key company leadership is properly positioned. Represents the company at mayoral, municipal and regulatory trade show events, ensuring that booths are properly staffed with appropriate personnel.
  • Works closely with and regularly communicates with the Major Accounts Manager and the External Affairs Manager.

Knowledge / Skills

  • Must be knowledgeable of the federal, local and state government and legislative processes.
  • Must possess an excellent working knowledge of the legislative process at all levels, and understand the hierarchy of government officials so the company has access to the right people, at the right time, in the right departments, for the right purpose.
  • Has a thorough understanding of PAC laws, Election Law Enforcement Laws (ELEC) for the state, where applicable, and a knowledge of the various reporting requirements.
  • Demonstrated ability to testify before legislative audiences and knows when and how to bring senior management and other departments into the process so that political officials have the benefit of the full expertise of the company.
  • Must know how to access information and gain knowledge of issues in the business arena, as well as in the political arena, that may impact the company.
  • Must be a registered lobbyist.
  • Demonstrated ability to manage budget resources efficiently in order to maximize benefits to company.
  • Able to manage/coach people to develop potential and build capabilities.



Prioritizes & Role Models Safety


Develops Talent

Plans, Aligns, & Directs

Drives Engagement

Decision Quality

Experience / Education

  • Bachelor’s degree in public administration, government, journalism, communications, public relations or related field preferred, or demonstrated experienced commensurate with the requirements of the position.
  • Seven to ten years of experience in government relations or lobbying, preferably within the utility sector.

Travel Requirements

20% within the state and in the United States.

Learn more here

Job posted: 2019-05-01