Director, Institutions and Investments External Communications

30 Apr, 2022


Director, Institutions and Investments External Communications

Fidelity Investments
Boston, MA

Job Description:


The Purpose of Your Role

If you are passionate about creating communications that impact business outcomes, we want to hear from you! As Director of Investments & Institutions External Communications, you will develop and implement strategic communications programs – media relations, social media and owned/supplied content – that support key priorities for Fidelity’s Asset Management business. You will also play a role in protecting Fidelity’s brand and reputation.

The Team

While you will report into the Head of the Investments & Institutions External Communications team, you will be part of an incredible team — Business Communications — responsible to driving impactful internal and external communications programs for all of Fidelity’s major revenue generating businesses. Business Communications is part of Fidelity’s centralized communications organization named Communications, Public Affairs and Policy Group or CPAPG. If you are looking for more than a job and want to build a career journey in communications, CPAPG is the place to be! You will be surrounded by some of the industry’s most hardworking communications professionals, all working together to use essential communications to address some of Fidelity’s biggest business opportunities and challenges.

The Expertise and Skills You Bring

  • Bachelor’s degree, voracious learner with a growth mindset
  • 10-12+ years of proven experience as a communications/public relations professional: content creation, media relations and social media experience required; financial services experience preferred
  • Well-rounded communications strategist with a proven track record to develop dynamic communications campaigns and initiatives that deliver impactful results
  • Business-minded: understand the business’ multi-year plan, financial drivers, and align and prioritize high-impact communications for external audiences
  • Established media relationships or the ability to quickly develop them in order to engage with influential media on issues critical to the business you support
  • Ability to engage and consult with senior leaders and are comfortable giving constructive feedback
  • Adept at exploring new, creative and engaging ways to proactively tell the Fidelity story to key external audiences
  • Skilled at leading multiple and simultaneous projects, ensuring that all efforts meet Fidelity’s high standards in the areas of accuracy, ethics, legal and compliance
  • Understand the important role measurement and metrics play to demonstrating impact, value and guiding decision making
  • Outstanding writing, editing and research skills
  • Thrive in a fast-paced and forward-thinking environment

Company Overview


At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at in a new tab) or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.




Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.


Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).”

We invite you to Find Your Fidelity at


Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations, or by calling 800-835-5099, prompt 2, option 2.

Job posted: 2022-04-30