Director, Member Relations

12 Sep, 2023


Director, Member Relations

American Society of Health-System Pharmacists
Bethesda, MD

ASHP is an award-winning Association with a great mission.  ASHP is the collective voice of pharmacists, representing more than 60,000 members.  ASHP has recently won awards for being a Top Workplace for our work culture which fosters learning, collaboration, and for being inclusive.

The Director, Member Relations provides thought leadership and advancement of practice in the area of pharmacy informatics and is accountable for the successful leadership of ASHP member programs and/or services. This position will oversee the Section of Pharmacy Informatics and Technology and provide guidance to ASHP members, staff and others regarding developments affecting pharmacy practice in the area of pharmacy informatics. This position will also support the development and execution of ASHP strategic planning initiatives.

This position will be based onsite in our Bethesda, MD office, and the employee in this role will be working in a hybrid environment, consistent with Association-wide ASHP policies applicable to HQ-based employees. The base salary for this position is $115,000-$150,000.  ASHP offers a comprehensive benefits plan.  You may view more details regarding our benefits on our careers page.

What You’ll Be Doing at ASHP:

  • Collaborates with ASHP’s staff and membership executives to determine, execute and create membership programs and services.
  • Serves as ASHP liaison and secretary to various membership committees. Coordinates the activities of these committees as established by ASHP.
  • Works with various internal and external stakeholders and business partners to reach consensus or agreement on program delivery, operational policies and resource/tool needs.
  • Contributes to the success of ASHP through service on various staff committees and other bodies.
  • Provides direction and engages staff throughout the organization to accomplish the purposes established by ASHP in collaboration with membership committees.
  • Provides advice and counsel to ASHP on various issues related to pharmacy practice.
  • Runs the development and collaborative implementation of ASHP action plans to meet the needs of members.
  • Assists with the development and implementation of ASHP professional policies and practice standards.
  • Monitors the activities of other organizations and builds effective relationships to achieve the goals and priorities of ASHP and key membership constituencies.
  • Serves as the official ASHP liaison to other organizations as assigned.
  • Travels to select meetings to gather information, develop synergistic relationships and make presentations.
  • Monitors and tracks emerging practice and scientific developments that may influence pharmacy practice.
  • Provides skilled advice and counsel to members, staff and others on membership, professional practice, regulatory, legislative, educational and technical issues relating to these developments.

What You Bring To ASHP:

  • Requires an advanced degree in Pharmacy (e.g. Pharm D. or PhD equivalent).
  • PGY1 pharmacy residency required
  • PGY2 pharmacy residency preferred
  • Extensive knowledge of the theories and standards of association management desired.
  • Requires a minimum of five years or more of prior related work experience with at least three or more years of pharmacy informatics experience
  • Completion of an ASHP accredited pharmacy residency or equivalent level of practical experience.
  • Previous association management or volunteer service in associations is desirable.
  • Excellent organizational and management skills.
  • Exceptional oral and written (including electronic) communication skills.
  • Appreciation of the unique obligations and responsibilities relevant to serving as a member of a professional membership association headquarters staff.
  • Professional dedication, communication skills and potential for demonstrated professional association skills and abilities such as in committee work, consensus- development, policy development and advocacy on behalf of association members’ views.
  • Ability to effectively work on cross functional teams.
  • Attention to detail, high level of motivation, “can do” attitude.
  • Excellent organizational skills.

Job posted: 2023-09-12