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Donor Communications Manager

Donor Communications Manager
Organization: NPR
Location: Washington, DC
Date Posted: 11/09/2023

A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility – and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide.

Across our organization, we’re building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPR. This means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.

NPR Development is seeking an experienced communications professional to join our growing Donor Communications team. The Donor Communications Manager will serve as both a content creator and project manager, crafting materials that inspire donors and connect them to NPR’s work and mission. This person will write and oversee the production of a portfolio of projects, including major gift proposals, impact reports, marketing pieces, newsletters, event collateral, web content and stewardship projects, among others. The ideal candidate will be creative, highly collaborative, and have a track record producing successful donor materials. S/he should be familiar with best practices in philanthropic messaging and digital/printed communications. Graphic design experience is preferred.


Write compelling donor collateral, including proposals, impact reports, stewardship pieces, newsletters, web content and other materials;
Serve as project manager, overseeing the timely production and delivery of donor materials;
Provide writing or editing support for communications and development related materials;
Manage the production and distribution of digital donor communications, including newsletters, donor emails, and donor-specific online features for NPR’s website;
Maintain and curate a database of graphics and photographs for use in communications materials;
Support division-wide knowledge management by organizing newsroom updates, program announcements, audience insights and other relevant data;
Manage content calendars for donor communications and stewardship activities;
Collaborate with colleagues across NPR, including other teams within Development, Marketing and Communications, our newsroom, among others.


5 to 7 years of nonprofit writing or communications experience, proposal and grant writing experience preferred
Exceptional writing, editing and communication skills
Able to write for different audiences and platforms (print, web, social media)
Ability to synthesize complex information into clear, inspiring language
Highly organized with attentiveness to detail and strict adherence to deadlines
Proven ability to manage multiple projects and work under pressure
Highly collaborative with an appreciation of the benefit of a multidisciplinary team approach.
Excellent interpersonal skills and a sense of humor
Graphic design skills, including document layout and basic photo editing


Proficiency in Adobe Creative Suite
Experience developing infographics, data visualizations and short video
Nonprofit development experience
Knowledge of website analytics tools (e.g. Google Analytics, Webtrends, etc.)
Experience building, testing, and deploying emails within Salesforce Marketing Cloud
Salesforce or equivalent database experience
Experience with digital and email marketing and SEO (strong digital literacy a plus)


Bachelor’s degree or equivalent in work experience preferred


Remote Permitted: This is a remote permitted role. This role is based out of our Washington, DC office but the employee may choose to work on a remote basis from a location that NPR approves.


This is a full time, exempt position.


Salary Range: The U.S. based anticipated salary range for this opportunity is $90,000 – $100,000 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.

Benefits: NPR offers access to comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR’s benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees.

Does this sound like you? If so, we want to hear from you.

The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations. NPR Pay Range $90,000—$100,000 USD Want more NPR? Explore the stories behind the stories on our NPR Extra blog. Get social with NPR Extra on Facebook and Instagram. Find more career opportunities at

NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.

You may read NPR’s privacy policy to learn about how NPR may handle information you submit with any application.

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