Engagement Manager

10 Nov, 2022

Jobs

Engagement Manager

OneLove
Boston, MA

ABOUT ONE LOVE:

One in three women and nearly one in three men experience relationship abuse in their lifetime. More than 1 in 2 transgender people will experience intimate partner violence in their lifetime. Three women a day are killed by their current or former partner in the US alone. The statistics around relationship abuse make it a public health epidemic that all of us have a stake in changing. Data and Statistics

Started out of a relationship violence tragedy – the death of Yeardley Love in 2010 – The One Love Foundation is the national leader in educating young people ages 11+ about relationship health, educating more than 2 million young people through educational workshops both in-person and online. Through film-based workshops and peer-to-peer discussions, One Love addresses the differences between healthy and unhealthy relationships and the warning signs of abuse in an accessible way. One Love creates safe spaces where young people can identify and talk about the issue. Workshop participants leave equipped with the vocabulary and tools needed to act when they see unhealthy behaviors and abuse both as bystanders and in their own relationships. One Love empowers young people to improve the health of their relationships and to spread this message in their communities.

Today, One Love’s campaign is equal parts national and local in its scope. Nationally, One Love has created a mission, messaging and educational tools that standardize the language used to teach young people about healthy and unhealthy relationships. One Love’s recent Theory of Change process affirmed their commitment to serve “all youth” with an increased focus on the following: youth of color, LGBTQ+, male-identifying, those who are disabled, and whose first language is Spanish or Mandarin.

Locally, One Love works on the ground with young people, schools, youth-facing community groups and social service partners to ensure that their programs are used in a way that is right for each community. Regional teams build deep roots and authentic partnerships within a given region that can help accelerate the movement to end relationship violence. In 2017, One Love established on-the-ground teams to increase the velocity of their efforts in engagement and activation. One Love now has staff on the ground in five regions and by serving these communities full-time, One Love is amplifying a conversation about relationships that is changing and saving lives.

 

ABOUT THE ENGAGEMENT MANAGER POSITION

The Engagement Manager will execute the on the ground community education and partnership cultivation/management that are the heart and soul of One Love’s work.

One Love’s Boston Region, led by Executive Director Tara Small, is hiring an Engagement Manager to raise awareness of the importance of relationship health education across New England, support facilitators to educate young people with our evidence-based curriculum, and mobilize communities to change the statistics around relationship abuse.

The Boston Region, consisting of Massachusetts, Maine, New Hampshire, Rhode Island and Vermont has reached more than 100,000 young people since 2017 by engaging more than 130 public and private middle and high schools, 90 colleges and universities, and 75 community and government partners.

The ideal candidate for this role is both deeply passionate about helping young people develop healthy relationships and skilled in account management – pitching, cultivating, and renewing a diverse array of schools and organizations to use One Love’s educational tools.

 

SPECIFIC RESPONSIBILITIES

Account Management

Establishing and nurturing relationships with accounts is the primary component of an Engagement Manager’s job.

As an Engagement Manager, you will…

Develop long-term relationships with accounts – communicate regularly to ensure accounts are getting value from One Love’s programming, proactively address their needs, and leverage learnings to inform future strategies with similar accounts

Use One Love’s internal Salesforce data to set goals for each account and track progress

Take initiative to develop and test ideas to renew accounts or better service existing accounts

Effectively pitch One Love to new accounts

Leverage strategies (including cold calls/emails) to build partnerships with new accounts

Possess the ability to engage a diverse set of key stakeholders/decision makers in conversations about the contributing factors of unhealthy relationships that may impact their communities – trauma, socioeconomics, cultural expectations, etc.

 

Program Delivery

One Love Engagement Managers are responsible for facilitating film-based workshops, and/or training others – young people, teachers, staff, parents, etc.– to facilitate workshops in their communities.

As an Engagement Manager, you will…

Facilitate high-quality workshops and trainings – possess strong public speaking and teaching skills, have experience with group management and group dynamics, as well as the ability to adapt plans to address the needs of the group

Approach facilitation/training with a culturally competent lens

Lead workshops and trainings that will involve conversations, and sometimes disclosures, about intimate partner violence, gender-based violence, and/or sexual assault

Plan and prepare for each workshop – create PowerPoint slides, ensure all necessary resources/print materials, etc. are available, coordinate any necessary travel, and complete all workshop/account follow-up

Identify new opportunities and/or gaps in existing resources and create solutions, particularly as it relates to continually developing content that effectively speaks to youth of color, LGBTQ+ youth, male-identifying youth, and/or youth with disabilities

Support accounts in using One Love’s Education Center– an online suite of free educational tools and resources

Build exceptional relationships with One Love’s youth volunteers (Teen Ambassadors) and adult volunteers (Community Action Network)

 

Organization-Wide Activities

The Engagement Manager will collaborate with other members of the One Love team in offices across the country. While day to day focus is deeply focused on the Boston region, learning from, and building with, colleagues across the organization is of critical importance. This role offers opportunities to engage in initiatives that are of organization-wide significance and benefit.

 

PROFESSIONAL QUALIFICATIONS & ATTRIBUTES

Bachelor’s degree preferred or equivalent work experience

3-5 years of work experience in related fields

Strong account and data management skills

Educational product sales experience preferred

Experience working with school, District, and/or government/policy leaders preferred

Experience managing educational or other partnerships preferred

Knowledge of Diversity, Equity and Inclusion best practices and experience leading culturally competent workshops

Prior knowledge or willingness to learn about the domestic violence field and local resources

Knowledge of social emotional learning, youth development best practices, adverse childhood experiences, trauma, and/or mental health supports

Knowledge of state mandated health standards

Strong multi-tasking abilities that enable this professional to “wear several hats” (e.g. coordinating, educating, rallying, troubleshooting, fundraising, etc.)

Comfort facilitating discussion, presenting, and training both in-person and virtually to large groups of people

Exceptional program and project management skills, including strong organization and task prioritization

Exceptional relationship manager who can recruit a diverse collection of individuals, schools, foundations, and organizations to this cause

This role will primarily be responsible for accounts located throughout Boston, although not exclusively. Therefore, access to a car to visit accounts and deliver trainings and workshops across the region is preferred.

 

PERSONAL QUALITIES & ATTRIBUTES

Deep passion for One Love’s mission

Demonstrated commitment to diversity; someone who views others with an assets-based lens, values all individuals and respects differences in regard to race, ethnicity, age, gender identity and expression, sexual orientation, religion, ability and socio-economic circumstance

Extremely self-motivated

Superior organizational, time-management and follow-up skills

Energized by fluidity, and highly adaptable to rapidly evolving and changing environments

A mindset that embraces experimentation and can quickly pivot where required

An effective communicator and excellent writer

Strong work ethic

Ability to manage multiple priorities at once and to galvanize others to do so as well

Collaborative, team-driven style

Goals and metrics oriented

 

LOCATION DETAILS:
This position is based in Boston, MA, with travel around the region required. The organization is currently operating on a hybrid model with 1 – 3 days per week in person.

 

WORKING AT ONE LOVE:

One Love offers compensation and benefits that are competitive with comparable nonprofits in the region and commensurate with experience.

One Love believes in supporting the whole person by providing:

Comprehensive medical, dental, vision, and flex coverage
A 401k offering, including a match
4-weeks paid vacation
Paid holidays as well as sick and mental health time
Generous family leave
Additionally, the organization promotes workplace well-being through:

Employee-led Affinity Spaces
Paid travel to organizational retreats for team building and fun
Staff learning and development
Empowerment of team members to take on new opportunities that stretch their experience set
Organizationally, One Love is committed to living Core Values and Beliefs internally and externally.

Core Beliefs

We believe that everyone deserves healthy relationships.
We believe that anyone can start a conversation that saves lives.
We believe in the power of youth and community.
We believe that education and collective action can change the world.
Core Values

Think Big

We are innovative and bold in the name of accelerating progress. Fear of failure does not keep us from trying something that could be revolutionary. We think out of the box, experiment, and take calculated risks.

Commitment to Impact

Everything we do is driven by the impact we seek in the world. We are continually learning and evolving by listening to the communities we serve, evaluating our efforts, and iterating to ensure we have meaningful results.

Inclusion and Accessibility

Relationship abuse is a human issue, and we aspire to reach all youth. We create a common language for understanding healthy and unhealthy relationship behaviors, and we hold ourselves accountable to ensuring that people of all identities see themselves in this work and can access our resources.

Partnership is in our DNA

Nothing is possible without partners. We work hand in hand with individuals and organizations to educate, and we rely on inspired volunteers to help drive lasting change in their communities. Together we are stronger.

One One Love

We are deeply dedicated to our mission and to our team, practicing what we preach and working to build healthy relationships with one another. We help each other get the job done and are inspired by the possibility of what we can do together

 

One Love is an equal opportunity employer. One Love believes that changing social norms and the statistics around abuse requires a team and an approach that is diverse, inclusive and truly human in nature. One Love encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, and veteran status.

START YOUR APPLICATION

Job posted: 2022-11-10