Global Media Relations and Crisis Communications Manager

17 Dec, 2020


Global Media Relations and Crisis Communications Manager

Chicago, IL/New York, NY/Arlington, VA/Philadelphia, PA

Position summary

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?
Want to make an impact that matters? Consider Deloitte Global.


Work you’ll do:


The Global Media Relations and Crisis Communications Manager will play a central role in developing strategic relationships with journalists and media outlets and in securing earned and paid media opportunities for Deloitte senior leaders that amplify Deloitte’s point of view on topics important to our businesses and clients. This position will be responsible for preparing media materials for internal and external use and supporting Deloitte leaders’ media interviews in global media markets.


This individual will also support the Global Crisis, Risk and Regulatory Communications leader in managing internal and external communications for crisis, risk, regulatory and reputation events within Deloitte Global and Member Firms around the network. This includes development of internal communications (i.e. talking points and other alerts) for Deloitte professionals, as well as development of external communications such as media statements, client communications and regulator talking points for other stakeholders requiring communication during a crisis event. Additionally, this individual will serve as a spokesperson with the press on an as-needed basis during crisis events.


Work with key business leaders, stakeholders and member firm communications professionals to support the implementation of global public relations strategies which enhance Deloitte’s corporate reputation and differentiate Deloitte from its competitors.


Ensure global business priorities are carried forward with a clear and consistent voice through media activities and platforms that build undisputed leadership in the minds of clients, talent, and external stakeholders.

Manage the pipeline, development and posting of press releases, blog content and other media materials. Manage and prepare media briefings for spokespeople.  

Build lasting and effective relationships with journalists and media outlets to promote Deloitte through media interviews and coverage of key Deloitte initiatives.  

Develop external eminence such as blogs and op-eds for publication with media outlets and proactively pitch to journalists Deloitte spokespeople to serve as subject matter experts.

Uncover media opportunities that amplify Deloitte’s point of view on key topics important to our clients and business.  

Maintain a record of all communications campaigns and initiatives.       

Develop and maintain media distributions lists.


Draft communications packages for crisis, risk, regulatory and reputation events, including internal communications (alerts for leaders and professionals, talking points, Q&A documents) and external communications (media statements, client communications and regulator talking points), that are regularly used during crisis event.


Assist in developing media strategy for crisis events.

Develop and deliver media responses/statements during crisis events on an as-needed basis.       

What you’ll be part of – our Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Deloitte Global supports our talented professionals in answering the question: What impact will you make?

How you’ll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you’ll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do — that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate Citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Excellent written and verbal communication skills with a demonstrated ability to develop communications materials that influence and persuade.
Experience developing and executing communications strategies that include traditional earned and paid media, social media, blogs, and other communications vehicles.
Experience developing and enhancing relationships with journalists and media personalities. This includes the art of pitching journalists as well as dealing with reporters during crisis events.
Experience in managing communications and developing media strategy during crisis events.
Exceptional attention to detail.
Knowledge of web and social media platforms/tools to achieve marketing/communications objectives, as well as understanding of how to respond on social media platforms during crisis events.
Ability to define appropriate communications performance indicators, report on success measures and evaluate metrics to enhance/improve communications activities and strategies.
Proficiency in MS applications, particularly PowerPoint.
Other Qualifications:

Strong relationship building/relationship management skills with all levels

Ability to interact, work with, and advise senior leadership in a complex, matrix organization
Bachelor’s Degree; minimum seven years’ experience in organizational communications and/or corporate affairs experience; media outlet or PR agency experience is desirable
If you experience any technical issues when trying to apply for this role, please send your resume directly to us at with the position ID at the bottom of this post and the job title.  A member of our recruiting team may contact you if more information is needed. Resume submission via email does not constitute a formal application of employment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Disclaimer: Nothing in this job description/posting shall constitute an offer or promise of employment. If you are not reviewing this job posting on our Careers’ site ( or one of our approved job boards we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at

Requisition code: D75942

Job posted: 2020-12-17