Head of U.S. Government Relations

07 Jul, 2020


Head of U.S. Government Relations


Zoom is an award-winning workplace. We have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Not to mention we’ve been awarded by Glassdoor as the 2nd Best US workplace & Best Large Company US CEO in 2018, Wealthfront, and Business Insider. Our culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers.

The Head of U.S. Government Relations will develop and execute public policy and government relations strategies to promote Zoom’s interests in the United States.  S/he will develop relationships and work with government officials at the federal, state, and local levels, as well as with trade associations, think tanks, civil society groups, and other organizations to advance Zoom’s public policy objectives.  S/he will ensure that Zoom’s leadership is apprised of and well-positioned to manage important public policy developments, both in Washington, DC and in key state capitals.

The Head of U.S. Government Relations will report to the Head of Global Public Policy and Government Relations.  


  • Ensuring that Zoom’s executive team and other key staff are aware of and understand the business significance of policy developments of relevance to the company.

  • Developing a broad and deep network of relationships with policymakers, thought leaders, and other policy professionals that enhance Zoom’s reputation as a constructive and thoughtful player in the development of public policy.

  • Engaging with Members of Congress and Congressional staff, as well as top Executive Branch agencies (e.g., the White House, Department of Commerce, and Department of Homeland Security) to advocate Zoom’s interests.

  • Managing Zoom’s memberships in U.S.-based trade associations to maximize collaboration with industry colleagues where joint action is beneficial.

  • Driving Zoom’s thought leadership initiatives and partnerships in Washington, DC, including with think tanks, policy organizations, and NGOs focused on issues of relevance to Zoom.

  • Working closely with Zoom’s press team to ensure a tailored communications strategy for Washington, DC, including by interacting with key media organizations and conducting press appearances.

  • Coordinating Zoom’s advocacy and engagement at the state and local level, for example by managing consultants and trade associations focused on specific issues in state capitals.


  • Extensive experience working with senior government officials, private sector leaders, and other public policy professionals in Washington, DC.

  • Deep understanding of the U.S. public policy environment, including the entities within the Executive Branch, U.S. Congress, and otherwise that most directly impact Zoom.

  • Prior experience developing and executing public policy strategies in the technology sector, including with respect to privacy, cybersecurity, and online safety issues.

  • Skill at building diverse, cross-functional, and multi-level relationships and experience advising and interacting with senior business executives.

  • Outstanding written, oral, and interpersonal communications skills, including relevant public speaking and media experience.

  • Proven track record of consistently productive collaboration with diverse colleagues in a high-speed, technically advanced work environment.

  • A high degree of integrity, professionalism, and ability to handle confidential matters.

  • A Bachelor’s degree, and preferably an advanced degree, in law, public policy, business, economics, international affairs, or similar field.

  • A minimum of eight years of experience developing and executing public policy strategies and interacting professionally in a public policy environment.

  • Emotional intelligence, strong interpersonal skills, and a sense of humor.

Learn more here

Job posted: 2020-07-07