Jr. Reputation Management Specialist, Communications Analytics

22 Jul, 2021

Jobs

Jr. Reputation Management Specialist, Communications Analytics

Edward Jones
Remote

Do you have a passion for interpreting research to inform key business decision making? Do you have strong business strategy acumen and experience alongside a fast-paced communications team? If you answered yes to these questions, this could be the right career move for you!

Reputation Management

At Edward Jones, we partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We live this purpose through our commitments to serve clients, champion colleagues, strengthen communities and protect the planet. The work of Reputation Management nurtures, protects and measures the emotional connection Edward Jones has with its clients and other external and internal stakeholders, through the power of public relations and our role as a respected corporate citizen. From creating strategic partnerships and strengthening thought leadership to outstanding communication, Reputation Management teams strengthen the firm’s reputation and ultimately public consideration.

We seek a Junior Reputation Management Specialist to join the Reputation Management department to help manage business strategy for Public Relations, Citizenship and Thought Leadership supported by reputation research, insights and measures. This includes brand health research, insights from the firm’s monthly and bi-annual RepTrak score and competitive set, as well as custom research with stakeholder groups: clients/investors, colleagues (branch office teams, home office, retirees), federal policymakers/ regulators, product partners, influencers/opinion leaders. The Jr. Specialist will also support monthly reputation management dashboards and reporting for business owners of the firm including marketing, the Client Strategies Group, investment strategists, equity analysts and branch office team talent acquisition.

Responsibilities include:

Capture and interpret research and insights from a range of sources and communicate findings internally.

Formulate business strategy and recommendations based on research and insights with stakeholders including clients/investors, colleagues (branch office teams, home office, retirees), federal policymakers/ regulators, product partners, influencers/opinion leaders.

Write and edit a broad range of internal-facing communication including to influence and help align business objectives and activities.

Manage deliverables through rigorous internal editorial, business area and compliance reviews, while ensuring messages meet the needs of target audience.

At leader’s direction, assist with evaluation of communication effectiveness and engagement results data to report to stakeholders. Accountable for metrics to Reputation Management, Philanthropy and Community Engagement and Finance.

Effectively build strong relationships with internal and external stakeholders to help communicate change within the organization.

Collaborate with Client Experience and Insights, external research firms and agency partners to build dashboards and reporting for business owners of the firm including marketing, CSG, investment strategists, equity analysts and branch office team talent acquisition.

Please note, this position is eligible to work remote.

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

Hiring Minimum: $65,656

Hiring Maximum: $108,268

Apply through the Edward Jones website: https://careers.edwardjones.com/job/12955968/jr-reputation-management-specialist-communications-analytics-remote/#job-description

Job posted: 2021-07-22