Manager, Public Relations (19992)

18 Nov, 2020


Manager, Public Relations (19992)

BioBridge Global
San Antonio, TX

Our organization is unique in that we are a nonprofit community resource that saves lives by working with volunteer donors to provide the highest quality blood & tissue components to patients. By using cutting-edge technology, our team of dedicated professionals has helped save hundreds of thousands of lives for more than 35 years. Over 200,000 components of life-saving blood and tissue from volunteers throughout South Texas are collected and tested each year. We are internationally recognized for the quality of our services and research. Donors are essential because patients are in constant need of blood. blood components, and/or tissue. It’s about life! Share our excitement and join our team!

BioBridge Global (BBG) is a non-profit company that oversees and supports South Texas Blood & Tissue Center (STBTC), QualTex Laboratories, GenCure, and The Blood and Tissue Center Foundation. For over 40 years, our team of dedicated professionals has made life-saving connections. Our diverse services bridge critical medical industry needs with innovative solutions.

General Summary

Responsible for managing a public relations activities. Directs publicity programs and campaigns, improves public image of company, and clarifies company’s point of view on important issues.

Commit to and abide by the character of BioBridge Global’s Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE).

Provide world class customer service by capturing and being responsive to the voice of the customer (including donors) through established feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.

Must have a valid driver’s license and be at least 21 years old with a good driving record to meet organization driving standards.

Major Duties and Responsibilities

Essential Tasks

Develop media relations strategy and outreach campaigns, seeking high-level placements in print, broadcast and online media.

Coordinate all public relations activities.

Leverage existing media relationships and cultivate new contacts within local, regional and national outlets, as well as targeted business and industry media outlets.

Work with the director and the business units to Develop a marketing communications plans, including strategy, goals, budget and tactics.

Work with the director to provide public affairs support to the enterprise, maintaining effective working relationships with key staff and elected representatives at local and state government levels.

Work with business units to develop and manage appropriate community relations outreach and support, including community sponsorship opportunities.

Work with director to plan for and manage crisis communications efforts and provide issues management support Manage communications specialists, overseeing communications support provided to business units.

Create and edit content for press releases, media kits, byline articles and keynote presentations.

Manage media inquiries and interview requests, in coordination with communication specialists.

Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis.

Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategy surrounding them.

Formulate policies and procedures related to public information programs.

Compile and edit comprehensive information about the company for the media.

Performs other duties as assigned.

Non-Essential Tasks

Assist other departments as needed.

Requires a Bachelor’s Degree from an accredited college or university with major course work relative to the field of assignment. The required major is Marketing, Advertising, Communications or a related discipline.

Requires five or more years of public relations experience.

Requires experience in acting as a company spokesperson; comfortable and skills in both broadcase and print media interviews.

Requires experience in designing and executing successful public relations campaigns at both a local and national level.

Must maintain knowledge of and perform according to Standard Operating Procedures (SOPs) and policies.

Must have general knowledge of Adobe Suite products.

Must have previous work experience with Microsoft Office, to include Outlook, Word, Excel, Visio and PowerPoint.

Must have knowledge of journalism, public relations, media, and/or developing publications.

Must become familiar with all services of the Company.

Must know the science, clinical practices, market dynamics, competitive products, and competitive selling strategies in domestic and international markets.

Must have in-depth knowledge of marketing techniques, strategies, concepts and practices which include online, social media, and digital marketing.

Must be familiar with the community, all areas serviced, media relations and Company programs.

Must possess strong organizational, customer service, and troubleshooting skills.

Must have strong interpersonal skills, with demonstrated experience in dealing with multiple clients for business development and/or fundraising.

Must be capable of operating motor vehicles in all types of weather conditions.

Must have strong customer service skills.

Must have strong computer skills.

Must be able to print and write legibly.

Must have excellent written and oral communication skills.

Must have excellent interpersonal and public speaking skills.

Must be cost-conscious, results-oriented, and possess basic business skills.

Must be a self-starter and self-directed worker.

Must be able to keep information confidential.

Must be neat in appearance and well groomed.

Must be professional, organized, detail oriented, communicative, and have the ability to greet the public in a friendly and courteous manner.

Must be results oriented, self-starter, self-motivated, a focus on goals, a sense of urgency and creative/ innovative/ forward thinking skills.

Working Environment
Works in a well-lighted, air conditioned and heated office. May be exposed to electrical and chemical hazards and other conditions common to an office environment. May be required to work at any time of the day, evening or night during the week or weekend. Ability to use personal motor vehicle for company business required.

Physical Requirements

Must be able to drive on behalf of the organization.

Will sit, stand, walk, and bend during working hours.

Requires ability to reach, lift and carry up to 20 lbs.

Requires manual and finger dexterity and eye-hand coordination.

Requires normal or corrected vision and hearing corrected to a normal range.

We invest in our people by offering competitive compensation, excellent benefits, and the opportunity to work with the first blood center in America to receive the ISO 9002 accreditation!

All Full Time Positions Qualify for an Affordable and Competitive Benefits Package to include:

• Competitive salary

• 100% Employer Paid Long-term Disability Plan

• Variable Compensation Plan

• 100% Employer Paid AD&D

• Paid Time Off (PTO)

• 100% Employer Paid Employee Assistance Program

• Extended Illness Benefits (EIB)

• Group Health Medical Plan w/prescription coverage

• Shift Differentials

• Variety of Voluntary Supplemental Insurances

• Paid Holidays

• Voluntary Dental Coverage

• Leaves of Absence

• Voluntary Vision

• Educational Assistance Program

• 100% Employer Paid Pension Plan

• 100% Employer Paid Life Insurance

BioBridge Global and its subsidiaries are proud to be an Equal Opportunity Employer committed to providing employment opportunities to minorities, females, veterans, and disabled individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, genetic data, sexual orientation, gender identity, or any other legally protected characteristics. For more information about your EEO rights as an applicant under the law, please click here. BioBridge Global maintains a Tobacco & Drug-Free Workplace

Learn more here

Job posted: 2020-11-18