Senior Channel Communications Manager

10 Oct, 2021


Senior Channel Communications Manager

Bethesda, MD

About the Role

As the Senior Channel Communications Manager, you will be responsible for our overall corporate communication plan for both internal and external audiences. You will develop and execute targeted communication programs that support sales and marketing initiatives to ensure partners, end-users and our technical community have a clear understanding of what Brivo is doing to help them meet their business objectives.

In this role you will also be expected to:

  • Develop a comprehensive, multi-faceted communications strategy
  • Use industry best practices to implement and manage communication tactics that garner strong open and click-through rates and, based on metrics, pivot where necessary to build a strong following of target audiences
  • Manage content and processes for partner portals to ensure all communications are available and up to date
  • Work with product and engineering teams to coordinate content for technical communications, for both resellers and end-users
  • Support the distribution of key communications in different mediums based on the target audience to achieve benchmark metrics
  • Manage lead process for all tradeshows to ensure inclusion in ongoing campaigns
  • Support content reviews for all marketing materials, as well as copy from other departments
  • Coordinate and manage monthly webinars
  • Ensure the Brivo tone and brand is reflected in all distributed copy
  • Keep up with communication strategies trends and best practices

About You

  • Bachelor’s degree in Marketing, Communications, Business or related fields
  • 7 – 10 years of experience managing content, communications and/or campaigns
  • Excellent communication skills, both written and verbal
  • Excellent understanding of marketing techniques and associated technologies
  • Ability to plan, manage and execute a number of simultaneous communications streams
  • Experience in writing content for sales tools, web and other marketing mediums
  • Proven team player with a focus on collaboration
  • Experience with managing digital platforms
  • Comfortable in adapting to change in a fast-moving environment
  • Understand the importance of engagement metrics to drive continuous improvement

Preferred Skills

  • Innovative and resourceful; actively seeks opportunities to improve
  • Familiarity with partner marketing or channel marketing
  • Strong time management and ability to manage concurrent tasks efficiently
  • Excellent interpersonal, communication and collaboration skills
  • Strong team player, willing to pitch in wherever needed
  • Strong project management and prioritization
  • Superior attention to detail and organizational skills
  • High energy, positive, professional attitude, pride in work focus
  • Google suite, Salesforce, Pardot and/or other CRM and project management tools
  • Exceptional client service skills

About Us

Brivo is the global leader in mobile, cloud-based access control for commercial real estate, multifamily residential, and large distributed enterprises. Our comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Having created the category over twenty years ago, our building access platform is now the digital foundation for the largest collection of customer facilities in the world, trusted by more than 25 million users occupying over 300M square feet of secured space in 42 countries.

Our dedication to simply better security means providing the best technology and support to property owners, managers, and tenants as they look for more from buildings where they live, work, and play. Our comprehensive product suite includes access control, smart readers, touchless mobile credentials, visitor management, occupancy monitoring, health and safety features, and integrated video surveillance, smart locks, and intercoms. Valued for its simple installation, high-reliability backbone, and rich API partner network, Brivo also has the longest track record of cybersecurity audits and privacy protections in the industry.

Brivo is privately held and headquartered in Bethesda, Maryland. Learn more at

Brivo is an Equal Opportunity/Affirmative Action Employer

Learn more here

Job posted: 2021-10-10