Senior Director, Public and Executive Communications

13 Oct, 2021

Jobs

Senior Director, Public and Executive Communications

Carnival Cruise Lines
Miami, FL

Job Description

We are seeking a Senior level communications professional to direct and manage public engagement, executive communications and strategic priorities.

Essential Functions:

Oversee the development and manage CCL’s community engagement plan, in coordination with Marine, Government Affairs and ABG, (as part of the Corporate engagement plan). The community is defined to include geographies where our home ports are located, as well as important destinations.  Each brand is responsible for implementing the community engagement plans that they are assigned to. This includes efforts to build and maintain relationships, identify stakeholders and partners, and enhance presence and reputation in major homeport communities. Acts as spokesperson when senior leadership is not available or has delegated responsibility.

Create and implement the CCL communications plan and agenda to elevate Carnival brand, cruise awareness and public leadership positioning, and oversee external agency scope of work and associated spend.

Partner with Cruise Lines International Association, the US Travel and World Travel & Tourism Council in the context of overall strategic communications plans and execution and support executive engagement with those organizations.

Manage the development of CCL business presentations, including speeches for executives including President, internal leadership meetings (VPs, shipboard, Directors, town halls) Board meetings and other needs; Partner with Core team leaders in communications as needed.

Respond, manage and proactively address crisis/incident support, as needed.

Proactively develop and enhance the core elements of CCL’s Communications resources to leverage the full effectiveness using emerging technology and tools. This includes content library, company calendar, rhythm of the business continuity and crisis management planning and readiness. Responsible for communications support and partnership across Marketing, Trade Sales, HR and Operations to maximize visibility and opportunities to enhance the guest and employee communications experience.

Qualifications:

10+ years of experience in corporate communications, and brand-focused public relations.  Requires a proven track record of strategic leadership in managing issues and crises-related communications across a broad range of audiences. Strong experience developing and delivering communications for corporate executives for speeches, town halls, and other internal and external venues.

Bachelor’s Degree in Communications, Business or Government required.  Master’s Degree is a Plus

Strong working knowledge of MS Teams, and Microsoft Office Suite.

Travel/Hospitality/Cruise experience preferred, not required.

Excellent written and verbal communications skills, executive presence. Ability to make presentations professionally, advocate for the company, and build/maintain credibility and trust with internal and external stakeholders.

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

25-50% non-shipboard travel is likely.

About Us

Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
To view a copy of Carnival’s FMLA, EEO and EPPA posters please visit: (click or copy and paste link into your browser)
Benefits as a member of Carnival’s Team:
  • A comprehensive benefit program which includes medical, dental and vision plans
  • Additional programs include company paid term life insurance and disability coverage and a 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Paid vacation and sick time
  • Cruise benefits
  • An on-site fully accredited preschool educational program located at our Doral campus
  • An on-site Wellness Center and Health clinic at our Doral campus

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Job posted: 2021-10-13