Senior Manager of Corporate Communications

13 Jul, 2021


Senior Manager of Corporate Communications

Lincoln, NE/Madison, WI/Omaha, NE/Centennial, CO

Nelnet is a student loan servicer that’s grown into a fiber internet pioneer, real estate investor, and software provider. But that’s just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Nelnet’s communications team and in-house ad agency are looking for a proven strategic and creative corporate communications leader. The Corporate Communications, Senior Manager will lead the company’s communications team and partner with leaders and stakeholders from across the company to help Nelnet live its core values, meet corporate goals, and strengthen associate engagement.
Our team comprised of over 35 communication and marketing professionals, supports the communications, marketing, advertising, public relations, and branding efforts for all of all Nelnet’s 24+ businesses. We produce effective, award-winning creative and communications that help move Nelnet move forward.
This position is responsible for leading Nelnet’s enterprise-level communication, content, and messaging strategy, developing and optimizing effective communication channels, and providing strategic communication counsel. The role requires an experienced, self-motivated, creative, and lifelong learner who seeks out strong relationships within a dynamic, fast-paced environment. This strategic thinker also requires attention to detail.

This position requires work in support of the Company’s contract with the United States Department of Education (“ED”). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. In light of this direction from ED, Nelnet will be unable to hire applicants without United States citizenship for such positions.

Job Description
•    Lead Nelnet’s internal communications strategy, planning, and execution.
•    Devise proactive, multi-channel campaigns for corporate activities, announcements, and initiatives.
•    Responsible for the vision, the roadmap, development in partnership with marketing and IT, collaboration with content owners, as well as overall governance of the communication and collaboration platforms.
•    Collaborate with the marketing team and stakeholders from across the company to develop a content strategy that advances the company’s brand strategy and other goals.
•    Ensure continuity and consistency of messaging across divisions, audiences, and channels.
•    Work closely with marketing, creative, and the production teams to produce effective content.
•    Provide trusted communications counsel to business leaders and thought leadership across the organization.
•    Optimize Nelnet’s communication channels and collaboration tools for better performance.


Bachelor’s degree or equivalent


Minimum of 8 years of experience in communications, public relationships, social media, or marketing

Competencies: — Skills/Knowledge/Abilities:

High level of verbal and written skill required; pays attention to details; relies on experience and judgement to plan and accomplish goals, performs a variety of tasks; a degree of creativity and latitude is expected; possess strong problem-solving and analytical skills. Communications and marketing or communications background preferred; expertise in user experience and communication strategy; must be able to handle high volume of projects; people leadership and decision-making skills; excellent customer service skills; and ability to work independently and in a group. Proficient in Microsoft Suite/O365/SharePoint preferred.

Colorado candidates: salary for this role is $80,000-$110,000.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.  Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Nelnet Corporate Recruiting.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or

Nelnet is a Drug Free and Tobacco Free Workplace.

Nelnet is a leading student loan servicer – but we’re even more than that. We’re a professional services company, telecommunications innovator, and K-12 and higher education expert (and that’s just the shortlist). For over 40 years, we’ve been serving our customers and making their dreams possible.

Learn more here

Job posted: 2021-07-13