Regulatory Partnerships Engagement Manager – TikTok Shop

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok’s purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy—a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity: to learn, to innovate, and to grow as one team.

Status quo? Never.
Courage? Always.

At TikTok, we create together and grow together. That’s how we drive impact—for ourselves, our company, and the communities we serve. Join us.

About the Team

E-commerce’s Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.

We are seeking a proactive and knowledgeable Regulatory Partnerships Engagement Manager to join our team at TikTok Shop. In this role, you will be responsible for establishing and maintaining effective relationships with key regulators in the United States. You will play a crucial role in shaping TikTok Shop’s approach to regulator engagement, moving towards a proactive stance rather than reactive responses to enforcement actions.

What You’ll Do

• Develop and implement an ongoing regulator education program.
• Focus on critical topics such as product safety and compliance.
• Empower regulators to engage proactively for consumer protection.
• Collaborate on special projects with regulatory agencies.
• Encourage participation in regulatory programs like the Consumer Product Safety Commission’s fast-track recall.
• Lead efforts to showcase TikTok Shop’s regulatory excellence.
• Implement special safety programs and incentives for sellers.

Qualifications

Minimum Qualifications

• Bachelor’s degree in a relevant field (e.g., Public Policy, Regulatory Affairs, Business Administration).
• 5 years of experience in regulatory engagement, preferably within the e-commerce or marketplace industry.
• Understanding of regulatory requirements and compliance standards, particularly in areas related to product safety and consumer protection.

Preferred Qualifications

• Excellent communication and interpersonal skills, with the ability to effectively engage with regulatory agencies and internal stakeholders.
• Proven ability to lead cross-functional initiatives and drive positive outcomes in a fast-paced environment.

Commitment to Diversity

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Accommodations

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at the provided contact.

Job Information

For Pay Transparency:
Compensation Description (salaried)
The base salary range for this position in the selected city is $139,650 – $256,500 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies, experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units.

Benefits

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life.

We offer the following benefits to eligible employees:

• 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents, and a Health Savings Account (HSA) with a company match.
• Dental, Vision, Short/Long-term Disability, Basic Life, Voluntary Life, and AD&D insurance plans.
• Flexible Spending Account (FSA) options like Health Care, Limited Purpose, and Dependent Care.

Time off and leave plans:

• 10 paid holidays per year
• 17 days of Paid Personal Time Off (PPTO), prorated upon hire and increased by tenure
• 10 paid sick days per year
• 12 weeks of paid Parental Leave
• 8 weeks of paid Supplemental Disability

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra, a 401K company match, and gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Learn more here