Sr. Internal Communications Specialist

Who We Are

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Job Mission

To communicate, showcase, and celebrate New Balance business, leadership, and culture stories through communication opportunities and compelling content development, creation, and execution to inform, align, and engage NB global associates.

Major Accountabilities

• Create communication storytelling content in a multitude of formats to support major culture, brand, athlete, and strategic plan initiatives and milestones.
• Support the Internal Communications Senior Manager in developing and executing leadership and business-critical communication plans.
• Manage extensive writing, interviewing, story development, and supporting asset creation/sourcing.
• Develop key messages, talking points, and message briefings for key stakeholders, including senior leadership.
• Craft video scripts for internal messages for senior leaders and global leadership team members.
• Build presentations to support internal communication objectives and initiatives and in support of key internal clients.
• Contribute to short- and long-term editorial calendar planning by sourcing story concepts and content ideation.
• Grow, develop, and foster deep-seated relationships with cross-functional partner teams and a wide network of NB associates.
• Contribute to internal communication platforms, including editorial calendar planning, analytics reporting, and functionality enhancements, in conjunction with internal partner teams.
• Contribute to special initiatives and internal events, both in person and virtual.
• Support IC priorities by building and executing detailed project management plans.

Key Contacts

The Sr. Internal Communication Specialist is expected to strategically support and partner with the following internal customers: All functional areas of the Global Human Resources Team, Strategic Planning, Government/Public Affairs, Global Brand Marketing & Public Relations, Information Technology, and members of the Senior Leadership and Commercial Brand Leader Teams.

Requirements for Success

• Bachelor’s degree with a minimum of 7 years of experience in related roles.
• Exceptional written and verbal communication skills, including copywriting/editing, storytelling, presentation development, and event planning.
• Aptitude to protect sensitive and confidential information.
• Ability to utilize strong project management skills, including managing multiple projects at different stages simultaneously in a fast-paced environment.
• Basic graphic design and video editing skills are a plus.

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Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package, including three options for medical insurance as well as dental, vision, life insurance, and 401K. We also proudly offer a slate of more nontraditional perks—opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support, and various mentorship programs—that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, four weeks of vacation, 12 holidays, and generous parental leave, because work-life balance is more than just a buzzword—it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part-time associates are provided 401K, short-term disability, a yearly $300 lifestyle reimbursement, and an associate discount.

Flexible Work Schedule

For decades, we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection while maintaining flexibility for associates. New Balance associates currently work in-office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work, we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion, and other terms, conditions, and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information, and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran, or other protected veteran.

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