Communications Specialist

The Communications Specialist plays a vital role in our global communication operations efforts. This role will manage day-to-day tasks such as message deployment, content publishing, and platform coordination, while collaborating with cross-functional teams to support broader communications strategies. The ideal candidate brings a passion for communications and technology along with strong organizational skills, attention to detail, and a proactive mindset to help deliver clear, consistent, and engaging messages across ResMed’s internal channels.

Responsibilities

• Format, test, and deploy global internal communications through Salesforce Marketing Cloud and Outlook, ensuring messages are consistent, effective, and visually aligned with brand standards.
• Manage the global editorial calendar in Asana by tracking campaign timelines, maintaining updates, and coordinating scheduling across internal communications teams.
• Publish and update content on our SharePoint-based intranet platform in alignment with internal brand and accessibility standards.
• Provide hands-on support to intranet content owners, sharing guidance and best practices to ensure a high-quality user experience.
• Collaborate with cross-functional teams to support ongoing improvements to the intranet, contributing to enhancements that increase engagement, consistency, and usability.
• Communicate regularly with intranet content owners and admins, providing clear written guidance, updates, and resources to support effective content publishing and alignment with intranet standards.
• Coordinate content for digital signage across ResMed locations by uploading, scheduling, and monitoring updates to ensure accuracy, clarity, and visual appeal.
• Partner with team members to streamline digital signage submissions and maintain alignment with branding and messaging guidelines.
• Help monitor, audit, and maintain ResMed Engage communities to ensure content remains relevant, current, and aligned with company policies.
• Support efforts to increase visibility and engagement within Engage by recommending enhancements or content improvements.
• Gather and organize performance metrics from communications platforms—including email, intranet, and Engage—to support internal reporting and inform communication strategies.
• Assist in maintaining internal distribution lists in partnership with IT and regional stakeholders to help ensure accurate message targeting.
• Support project coordination efforts by helping track timelines, milestones, and deliverables for key communications initiatives.
• Perform other communications operations tasks and team support activities as needed.

Qualifications and Experience

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Minimum 3 years of relevant experience in a communications support or operations role.
• Bachelor’s degree or equivalent experience in communications, marketing, journalism, or a related field.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); experience using Asana or other project management tools is a plus.
• Proficiency with platforms such as Salesforce Marketing Cloud, SharePoint, and Viva Engage is preferred.
• Strong attention to detail and organizational skills, with the ability to work on multiple projects simultaneously.
• Excellent written and verbal communication skills with an understanding of content presentation.

Work Environment Requirements

• Travel is less than 10%.
• Must be able to use keyboards and sit for prolonged periods of time.
• All listed duties, requirements, and responsibilities are deemed essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive, and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!