Director of Regulatory Affairs

07 May, 2023


Director of Regulatory Affairs

Global Water Resources
Maricopa, AZ

About the job

About Global Water Resources, Inc.: Global Water is an elite team of professionals that continues to transform its fast-growing utilities into highly automated and most efficient water resource management systems. Global Water operates investor-owned water and wastewater utilities in the state of Arizona serving more than 80,000 people. Global Water is a private utility, traded on the NASDAQ, that is at the forefront of Total Water Management, and is paving the way for the future of efficient utility operations, sustainability, and conservation. Global Water welcomes and encourages experienced professionals from all industries, especially those with strong science, engineering, and technical backgrounds.


Opportunity: The Director, Regulatory Affairs provides day-to-day management of the Regulatory Affairs Department and oversight of all public service corporation regulatory filings and relationships throughout the Company’s and with key stakeholders. This position acts as liaison, communicator, and facilitator between the Company and the Arizona Corporation Commission, Residential Utility Consumers Office, local governments and intervenors, to enable long-term relationships and successful outcomes for all parties. This role is instrumental in assembling, organizing, and overseeing a team of internal technical experts and external resources delivering high quality work. Reports directly to the Chief Operating Officer and is responsible for communicating and working across the entire organization to achieve successful outcomes.


In addition to competitive wages and an excellent benefits package, you will have the opportunity to join an outstanding and incredibly talented team committed to the values of internal and external exceptional service. Global Water supports the growth and development of our employees. We are looking for individuals that are creative, motivated, and dedicated. If you are interested, send your resume to Please reference the position title in the subject line of your emails. This position will be located in both Maricopa, Az and Phoenix, Az.


Primary Duties:

  • Responsible for all regulatory proceedings for Global Water’s regulated public service corporation utilities and serve as a thought leader related to ratemaking and regulation.
  • Oversee preparation and submission of timely, accurate, well organized, effective regulatory filings.
  • Lead a team of regulatory professionals responsible for all compliance with Arizona Corporation Commission orders and rate matters.
  • Foster and maintain cooperative relationships with regulatory authorities and stakeholders.
  • Work with Executive Team to define corporate and state regulatory strategies and be accountable for their implementation.
  • Oversee tracking for the regulatory compliance filings requirements.
  • Participate in regulatory proceedings, speaking for the Company in regulatory settings.
  • Develop expertise regarding the Company’s tariffs, existing regulatory orders, and compliance mandates.
  • Ensure productive and positive relationships with internal staff and third parties to create an environment of appreciation and positivity while being able to have tough and direct conversations.
  • Build strong relationships with all stakeholders and foster cooperation, coordination, and communication across the organization.
  • Ensure regular communications and report significant project related issues with Executive Leadership, other internal team members (e.g. Finance, Accounting, Legal) in a timely manner.
  • Promote the highest level of professionalism and ethics.


Knowledge, Skills, and Abilities:

  • Requires excellent communications, consulting, and influencing skills.
  • Advanced knowledge of regulatory rate making principles and regulatory accounting.
  • Ability to maintain professionalism in the face of deadlines; exhibit good listening, negotiation, and problem-solving skills; and handle confidential information with discretion and trustworthiness.
  • Strong ability to manage, motivate and delegate to a team of professionals including direct reports, internal cross-departmental peers and external consultants/contractors.
  • Ability to apply reason, logic, and advanced problem-solving skills to resolve complex issues.
  • Ability to adapt to an environment that is constantly changing, priorities and schedules.
  • Experience in fast-paced and occasionally high-pressure environments; ability to work a flexible schedule to accommodate peak periods.
  • Strong computer skills, including proficiency with Microsoft Office (including Word, Excel, and PowerPoint).

Minimum Requirements


Education or Experience: Bachelor’s degree in relevant field or equivalent education and experience in management, communications, utility finance, public policy, accounting in a highly technical, regulated, and fast-paced environment. Advanced degrees and certifications a plus. At least ten years’ experience working in a rate regulated utility or similar setting.


Communication: Excellent written and verbal communication skills, including drafting reports and presentations and public speaking.


Social Skills: Must act in a respectful, knowledgeable, and professional manner. Work requires regular interaction involving exchange and receipt of complex information; adjusting actions in relation to others’ actions; trying to reconcile differences; actively looking for ways to help people and Global Water be successful. Will interact with employees at all levels and represent Global Water externally.


Physical Demands: Must be able to perform the following on a regular basis: Sitting for extended periods; prolonged periods of time with repetitive motions of hands and fingers; close vision, distance vision and ability to adjust focus. The employee must occasionally lift and/or move up to thirty pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Core Values: Applicant must understand, identify with, and adhere to the Global Water Core Values:

1. Happy Employees, Customers, and Shareholders

2. Enjoy and Contribute to the Journey

3. Communicate and Educate

4. Think and Act like an Owner

5. Seek improved Results through innovation and standardization

6. Growth Mindset

General: Must have satisfactory outcome of drug testing, criminal record checks, motor vehicle record, and employment records prior to starting employment.


Licenses: Must have a valid Arizona driver’s license.

Location: Maricopa, Az. 85138 and Phoenix, Az. 85027


Global Water Resources, Inc. is an equal opportunity employer.

Join an innovative team of professionals committed to water conservation and reclamation.  We offer competitive compensation packages and generous health benefits.  We are always looking for team members. You can email your resume to:

Job posted: 2023-05-07