External Affairs Mgr

Who We Are
We’re powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we’re calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We’re powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies — Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Primary Purpose of Position
The External Affairs Manager will focus on community stakeholder/relationship development, advocacy, and execution at the local level, ensuring alignment with Pepco’s business objectives and community priorities.

Function as the primary contact for elected officials, local media, civic and business organizations and community leaders to resolve operational issues and optimize the corporate image and communicate corporate messages. Serve as an early warning system to identify and facilitate the resolution of customer issues with the leadership of internal departments.

The ideal candidate will possess deep expertise in relationship building/management, exceptional communication skills, and established relationships with policymakers and community leaders. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties and Accountabilities
Stakeholder Relations (35%): Establish and maintain effective working relationships with local elected officials and government department heads, local media, councils of government, economic development organizations, civic and business leaders. Represent the Company at local council & community meetings and other after-hours official forums.

Strategic Outreach (25%): Provide input to corporate leadership team to shape strategic direction. Develop and execute community outreach plans for high-impact projects (reliability/infrastructure). Garner support from external stakeholders and negotiate resolution to conflicts.

Issue Resolution (15%): Identify, manage, and facilitate resolution of issues while improving workflow processes affecting customer satisfaction and Company financials.

Community Engagement (10%): Actively participate in economic development and community organizations to increase awareness of constituent concerns and attitudes.

Cross-Functional Collaboration (10%): Collaborate with regulatory, legal, communications, and operations teams to ensure cohesive external affairs strategies.

Job Scope
This position is responsible for leading the company’s stakeholder engagement and managing relationships with local government officials, regulatory bodies, and community stakeholders.

Strategic Impact: Requires development of relationships with key decision makers and detailed knowledge of corporate policies, laws, and political climates. Issues addressed can significantly impact financial goals and corporate image.

Availability: Substantial off-hours participation in political and community meetings is required. Must be available to respond to emergencies on a 24/7 basis.

Autonomy: Works independently with minimal supervision and frequent direct interaction with the corporate leadership team.

Qualifications
Minimum Qualifications

Bachelor’s Degree in Engineering, Business, Economics, or Public/Governmental relations.

7–10 years relevant experience, with at least 5 years in customer service-related areas.

Well-developed interpersonal, negotiation, and facilitative skills.

Demonstrated effective written and verbal communication skills.

Knowledge of relevant computer systems and digital literacy.

Self-motivated with the ability to demonstrate independent decision-making.

In lieu of degree, 9–12 years of relevant experience.

Benefits
Annual Salary: $118,400.00/Yr. – $162,800.00/Yr. (Based on skills and experience).

Annual Bonus: 20% for eligible positions.

Retirement: 401(k) match and annual company contribution.

Health: Medical, dental, and vision insurance.

Support: Life and disability insurance; Employee Assistance Program for mental/emotional support.

Paid Time Off: Vacation, sick time, floating/fixed holidays, and maternity/parental bonding leave.

Growth: Tuition reimbursement, adoption/surrogacy assistance, and fitness reimbursement.

Referral Program: Referral bonus opportunities.

Note: Exelon-sponsored programs may vary based on length of service, job grade, or represented status. Eligibility is determined by written plan documents.

Apply here