Manager, Sustainability Impact

## Salary Range
$100,000.00 to $110,000.00 Annually

June 2026

## TITLE
Manager of Sustainability Impact

## RESPONSIBLE TO
Director of Sustainability

## DIVISION / DEPARTMENT
Innovation

## SUPERVISES
N/A

## FLSA STATUS
Exempt

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## SUMMARY
Goodwill is the largest nonprofit workforce development network in North America and a central force in the circular economy, operating at scale across the United States and Canada. The **Manager of Sustainability Impact** at Goodwill Industries International (GII) plays a critical role in strengthening how Goodwill measures, communicates, and advances its environmental and community impact. This role sits at the intersection of data, strategy, and storytelling – leading efforts to build a more consistent, credible, and actionable approach to sustainability reporting across the Goodwill network.

This individual will help translate complex data into clear insights, support the development of reporting frameworks and standards, and work closely with Goodwill leaders and GII cross‑departmental teams to ensure alignment, transparency, and progress toward shared sustainability goals. The role requires both strong technical expertise and the ability to engage, influence, and communicate effectively across a diverse, multi‑stakeholder network.

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## BASIC FUNCTION
Lead the development and execution of a network‑wide approach to sustainability impact measurement, reporting, and disclosure – ensuring consistency, credibility, and alignment with evolving regulatory expectations and global frameworks, while supporting data collection, analysis, and communication across all sustainability team projects and initiatives.

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## SPECIFIC DUTIES
– **Sustainability impact measurement** — Lead the development and implementation of standardized approaches to sustainability impact measurement and reporting across the Goodwill network.
– **ESG reporting frameworks** — Support the design and evolution of ESG reporting frameworks, metrics, and methodologies aligned with global standards (e.g., GRI, SASB, TCFD) and emerging regulatory requirements.
– **Regulatory monitoring** — Monitor and interpret evolving regulations, disclosure requirements, and industry trends, translating them into actionable guidance for GII and local Goodwills.
– **Network data coordination** — Coordinate with local Goodwill organizations to support data collection, validation, and reporting, helping build consistency and capacity across the network.
– **Data analysis** — Analyze and synthesize sustainability data to generate insights, identify trends, and inform strategy, program design, and external communications.
– **Executive materials** — Develop clear, executive‑ready materials, dashboards, and presentations that communicate Goodwill’s impact to internal leadership, partners, and external audiences.
– **Impact storytelling** — Support the development of compelling narratives that connect environmental outcomes (e.g., landfill diversion, emissions reduction) with social impact (e.g., job creation and workforce development).
– **Cross‑functional collaboration** — Manage collaboration across GII teams (analytics & technology, government relations, marketing & communications) to align reporting practices and leverage data effectively.
– **Member engagement** — Serve as a key point of contact for member engagement on sustainability reporting, facilitating working groups, trainings, and ongoing communication.
– **External partnerships** — Support relationships with external partners, including data providers, reporting platforms, consultants, and industry groups.
– **Tools and systems** — Contribute to the development of tools, templates, and systems that improve efficiency, consistency, and usability of sustainability data and reporting.
– **Team support** — Support the Sustainability Team in advancing broader priorities, including project work, strategic initiatives, and day‑to‑day operations.
– **Other duties** — Other duties as assigned.

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## RELATIONSHIPS
**Internal:** Daily collaboration with GII Sustainability Team and cross‑functional partners
**Local Goodwills:** Frequent contact with Goodwill CEOs and senior staff
**External:** Ongoing interaction with partners, consultants, and industry stakeholders

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## SKILLS NEEDED
– **ESG frameworks** — Strong understanding of ESG frameworks, carbon accounting methodologies, and sustainability reporting standards.
– **Regulatory knowledge** — Knowledge of evolving regulatory and disclosure requirements related to ESG and climate reporting.
– **Analytical skills** — Ability to synthesize and interpret complex datasets from multiple sources.
– **Data visualization** — Advanced data visualization and storytelling capabilities.
– **Communication** — Strong written and verbal communication skills for executive‑level materials.
– **Stakeholder engagement** — Ability to influence stakeholders across a distributed network.
– **Project management** — Ability to manage multiple priorities and timelines.
– **Technical rigor** — Ability to balance technical rigor with practical implementation.
– **Organization** — Highly organized and detail‑oriented.
– **Collaboration** — Ability to work independently and collaboratively.
– **Adaptability** — Flexibility and agility to adapt to changing priorities.
– **Reporting systems** — Experience with reporting systems, dashboards, or data platforms preferred.
– Travel as necessary (10–15%).

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## EDUCATION
Bachelor’s degree or equivalent experience in sustainability, environmental science, business, public policy, data analytics, or a related field. Advanced degree preferred but not required.

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## EXPERIENCE
– Five or more years of relevant professional experience in sustainability, ESG reporting, data analysis, or impact measurement.
– Experience with greenhouse gas (GHG) data, emissions inventories, or carbon accounting methodologies.
– Experience aligning data, standards, or reporting approaches across organizations or networks.
– Proven ability to communicate complex concepts clearly to senior leaders and external stakeholders.
– Demonstrated ability to lead multiple concurrent initiatives and deliver results in a fast‑moving environment.

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## DECISION MAKING
Decision and recommendation making for developing systems, appropriate responses to identified needs, and consultative guidance to improve performance.

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## SUPERVISION
Moderate, with latitude given to the position in carrying out work assignments. Work is checked for accuracy and completeness.

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## PHYSICAL EFFORT
Sedentary with lifting up to 10 pounds occasionally. Walking and standing required occasionally; long hours sitting at a desk and using a computer.

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## Our Values

### Our mission happens through me (Passion)
We bring energy, creativity, and passion to our work, inspiring peers and multiplying Goodwill’s impact.

### Drive to make a difference (Impact)
We focus on measurable outcomes for the people Goodwill serves and commit to performance excellence.

### You before me (Respect)
We treat all people with dignity, kindness, appreciation, and respect. We listen actively and communicate transparently.

### Thriving begins at home (Well‑being)
We invest in one another and adopt holistic approaches to work, supporting each other’s needs inside and outside the workplace.

### Out of many, One Goodwill (Advancing our mission together)
We embrace all people and perspectives, break barriers, and create inclusive spaces for real change.

### Be bold, learn and grow (Agility)
We are open, creative, innovative, and willing to take risks. We embrace failure for the learning it provides and grow together with humility and grace.

Learn more here