Senior Account Executive, Issues & Crisis

## About Ketchum

As a global communications consultancy with 100 years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients.

We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award‑winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.

We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!

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## Overview

Ketchum is looking to add a **Senior Account Executive** to their dynamic North America Issues/Crisis Management Team!

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## About the Job

– Build understanding and knowledge of the clients’ businesses and their competitive environments
– Actively participate and contribute to the development of account plans and ideas
– Demonstrate knowledge of client media‑monitoring processes and efficiently conduct/review daily monitoring
– Develop a full range of written materials including (but not limited to): standby statements, Q&A documents, issues analyses, position papers, client correspondence, and reports
– Independently implement defined crisis‑preparedness projects
– Counsel clients through basic issues‑management and crisis‑response situations
– Provide day‑to‑day client contact through written and direct counsel on basic issues, enlisting senior counsel when appropriate
– Foster client–agency relationships to build trust and become a valuable resource
– Facilitate teamwork by delegating and involving junior staff whenever possible
– Take lead responsibility for all aspects of budget management and client billing/administration
– Seek counsel from financial managers to review financial reports, project budgets, and related materials
– Develop an understanding of various research methods; coordinate internal and external resources for research projects
– Assist senior management in developing proposals and gathering information for new business opportunities

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## Qualifications

Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications include:

– Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing, or a related field (preferred)
– Three to five years of experience in a public‑relations agency or similar position
– Ability to work in a multi‑faceted, fast‑paced environment

**Salary Range:** $70,000 – $80,000
The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to education, years of experience, past training, skills and abilities, internal equity, and local geographic market data. A range of medical, dental, vision, 401(k) matching, paid time off, and other benefits are also available.
**#LI‑Hybrid**

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## What We Offer

– Hybrid workplace: three days a week in the office
– Robust benefits program, effective within 30 days of hire
– Paid maternity/paternity leave
– Family forming benefits
– Employee recognition program
– Generous paid time off including vacation, wellness, and extended holiday schedule
– Various development opportunities to enhance personal and professional life
– Tuition reimbursement
– Monthly cell phone & Wi‑Fi reimbursement

Interested? We’ve got an opportunity for you.

Learn more here