Commercial Attorney

# Company Overview

At Panopto, we are the most customer-centric learning technology company in the world. As the leader in visual and audio-based learning, we empower organizations to share knowledge effortlessly in a capture and post-capture world. We don’t just build software; we obsess over our users’ goals to deliver solutions that truly matter. Our mission is simple: to attract the brightest talent, people like you, to Elevate the Craft and do the most impactful work of your career.

## Commercial Attorney Role

As a Commercial Attorney, you will play a pivotal role in accelerating Panopto’s business growth by designing, reviewing, and scaling our global contract infrastructure. Reporting directly to the Head of Legal, you will serve as a strategic business partner to our Sales, Finance, and Information Security teams. You will take ownership of the contract lifecycle—ranging from rapid-turnaround NDAs to commercial vendor and customer agreements—ensuring we protect company interests while maintaining the operational velocity needed to close transactions quickly.

## How You’ll Contribute

**Accelerate Deal Velocity:** Review, redline, and negotiate customer, vendor, and partner agreements, balancing robust risk management with a pragmatic approach to closing business.

**Optimize Legal Infrastructure:** Manage the legal department’s intake queue within Salesforce, establishing clear triage patterns and conducting initial assessments to resolve inquiries efficiently.

**Drive Process Automation:** Utilize and continuously improve contract management and automation software to streamline initial reviews and eliminate manual administrative friction.

**Collaborate Cross-Functionally:** Align with Sales, Finance, Executive leadership, and InfoSec to ensure all necessary compliance approvals are smoothly achieved during the transactional lifecycle.

## Within 6 Months — Integration and Audit

Conduct an audit of the existing legal case queue and contract data to identify the primary bottlenecks slowing down sales cycles.

Achieve full autonomy over the intake, initial triage, and standard redlining of standard customer NDAs and vendor agreements.

## Within 1 Year — First Measurable Impact on Contract Cycle Times

Reduce the contract-to-close latency for standard agreements by implementing structured playbooks and workflow improvements within the contract management system.

Successfully transition routine contract reviews away from executive leadership, allowing the broader team to focus on highly strategic initiatives.

## Your Legacy — Full Ownership of Commercial Operations

Build out a highly automated, self-sustaining commercial contract framework that scales effortlessly alongside Panopto’s global expansion.

# Values in Action

**Customer First, Always:** You proactively surface friction points in the customer experience before they are escalated—and propose solutions, not just reports.

**Thrive Together:** You share work-in-progress for early feedback, knowing that challenge improves the outcome. You separate critiques of ideas from critiques of people.

**Elevate the Craft:** You hold the bar high on your own work and invest in developing those around you. You treat every project as an opportunity to learn something new.

**Act with Ownership:** You define success by outcomes, not activity. You flag problems early and bring a proposed path forward, not just the problem.

**Clarity Over Complexity:** You default to the simpler solution. Your written communication—internal or external—is direct, specific, and free of filler.

# How We Thrive

“You’ll join a team where we challenge ideas, not people, knowing our success depends on our collective wisdom. We believe in simple elegance and holding ourselves accountable to outcomes, not just activity.” The legal team thrives by providing clear, objective, and solution-oriented paths forward rather than just pointing out legal risks. We operate via collaborative review sessions, helping each other navigate complex negotiations without silos.

# The Foundation for Success

**Commercial Acumen:** Demonstrated experience reviewing and negotiating commercial legal agreements (such as customer software agreements, vendor contracts, and partner frameworks) within a corporate ecosystem.

**System Fluency:** Experience working within Salesforce and specialized contract management lifecycle (CLM) platforms to track workflows and drive operational clarity.

**Pragmatic Problem Solving:** A sharp focus on details combined with the ability to think quickly, execute deliberate project follow-through, and exercise exceptional commercial judgment.

**Diplomatic Communication:** Strong interpersonal skills that enable you to build solid, collaborative relationships across sales, finance, and external client teams.

# What Sets You Apart

A proven history of leveraging legal automation tools to materially decrease standard deal cycle times.

A formal legal education background (such as a J.D., LL.M., or a Bachelor’s degree paired with robust corporate paralegal credentials) that balances theoretical correctness with practical business execution.

# What Success Looks Like

By day 90, you will have assumed complete operational management of the Salesforce legal case queue and completed a diagnostic assessment of contract process friction points, creating a direct path to faster deal execution.

# Total Rewards

**$100,000 – $120,000 USD per year**

The salary range for this position is $100,000 – $120,000 USD per year. This position is also eligible for a bonus as part of the compensation package.

Base pay offered may vary depending on various factors, including job-related knowledge, skills, experience, and geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work.

At Panopto, our commitment to pay equity and transparency is unwavering. We do not engage in salary negotiations beyond the established range to maintain fairness and prevent potential pay disparities among team members based on negotiation strategies.

# Beyond the Requirements

Even if you don’t meet every single requirement, we encourage you to apply. We’re eager to meet people who believe in our mission and can contribute in a variety of ways—not just candidates who check all the boxes. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

# Recruiting Tips

From crafting an impressive resume to presenting your best self during interviews, we’re dedicated to ensuring you feel well-prepared and confident as you explore opportunities at Panopto.

**Interview Process:**
Application Review → Recruiter Call → Video Interview & Assessment → Hiring Manager Call → Interview Loop → Debrief → Offer

# Our People and Culture

Panopto’s mission is to be the leader in visual and audio-based learning in a capture and post-capture world. Our user base is as diverse as the world’s universities and businesses.

Panopto fosters a fair, equitable, and inclusive culture that empowers each team member to express their authentic selves, contribute distinct perspectives, and make meaningful impact. This collaborative spirit encourages creativity, innovation, and the free exchange of ideas. We challenge ideas—not people—and rely on collective wisdom to continuously improve and elevate our products and services.

# Our Purpose

We believe video can transform learning. Panopto built a video knowledge management platform that helps businesses and universities improve the way they train, teach, and share knowledge.

Since 2007, Panopto has pioneered video capture software, video management, and inside-video-search technology. More than 1,600 companies and universities worldwide use Panopto, with over 11 million end users. Today, Panopto’s platform is the largest repository of expert learning videos in the world.

Panopto is a proud remote-first company headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney.

# Equal Opportunity Employer

Panopto values and encourages diversity. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other legally protected criteria.

Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation, please contact the Employee Experience department.

# Remote Work

**Remote, US:** Employees in this position are eligible to work remotely.

**Remote, International:** Employees are eligible to work remotely but may make occasional trips to their local international office.

# Use of Artificial Intelligence (AI)

Panopto may use AI tools to assist in recruitment, including analyzing resumes, assessing skills, and generating insights. These tools support the team but do not replace human judgment. All final hiring decisions are made by human reviewers.

By applying, you acknowledge and consent to Panopto’s use of AI tools as described.

Any data collected during this process will be retained only as long as necessary and deleted shortly after the role is filled.

Panopto is committed to full compliance with all applicable labor laws, including EEOC laws.

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