Senior Manager, eCommerce – Public Policy & Government Affairs

Responsibilities

The Government Relations and Public Policy team covers a wide range of responsibilities: government affairs and government relations, policy and issue area expertise, crisis management and risk mitigation, outreach, engagement, and partnerships. The mission of the team is to earn trust and prevent, manage, and mitigate political, legislative, and regulatory threats to TikTok.

We are seeking a dynamic Senior Manager for eCommerce Public Policy & Government Affairs to join our growing government affairs team in Brussels. This person will play a crucial role in advancing TikTok’s mission by navigating the complex EU regulatory landscape. The position requires expertise in relevant policy/legislative areas and public affairs experience in Brussels. The ideal candidate will thrive in a fast-paced environment, demonstrating sound judgment and a proactive approach to managing risks and opportunities in a rapidly-scaling business, with the ultimate goal of supporting a trusted online shopping experience.

Responsibilities

• Stay abreast of emerging policy trends and legislative developments at EU/Brussels level that could impact TikTok Shop.

• Provide insights and recommendations to internal stakeholders on potential implications for TikTok’s business and operations, and advise internal teams on regulatory requirements, risks, and opportunities.

• Work closely with cross-functional teams to ensure a joined-up approach to the development of public policy positions and advocacy campaigns.

• Represent TikTok in discussions with EU policymakers, regulators, trade associations, and industry coalitions.

• Support crisis management efforts related to regulatory and policy matters affecting TikTok’s eCommerce operations.

• Build and maintain world-class relationships with relevant stakeholders, including within the EU institutions, regulators, trade associations, and industry, to help achieve public policy goals.

Qualifications

Minimum Qualifications

• Demonstrated experience working in public affairs in Brussels.

• Deep understanding of EU legislative, public policy, and regulatory issues affecting online marketplaces.

• Strong contact network in Brussels across the EU institutions.

• Excellent written and oral communication skills.

• Positive, with a can-do attitude – a self-starter who can work independently but also highly values building strong relationships with teammates and cross-functional colleagues.

Preferred Qualifications

• Multi-lingual skills would be beneficial given the locality and nature of the work.

• Professional experience with an eCommerce platform.

• Established contacts in the eCommerce ecosystem (businesses, trades, NGOs, etc.).

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity, and bring joy – a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Learn more here