Programs Coordinator

DIVISION/DEPARTMENT: Council/Public Affairs Practice
POSITION TITLE:  Programs Coordinator

About the Public Affairs Council:

Both nonpartisan and nonpolitical, the Public Affairs Council is the leading association for public affairs professionals worldwide. The Council’s mission is to advance the field of public affairs and provide its 740 member companies and associations with the executive education and expertise they need to succeed while maintaining the highest ethical standards. Learn more about the Council at pac.org.

Job Summary: The Programs Coordinator will support the organization’s events and programming by managing registration, coordinating speakers, organizing the database, and updating the website. This role is integral to the planning and execution of the Council’s webinars, workshops, conferences and member services. Additionally, the Programs Coordinator will provide administrative support to the Council’s 501(c)(3) Foundation for Public Affairs. The coordinator will provide customer service to the Council’s active membership and logistical operations to support the entire U.S. Public Affairs Practice team.

The Public Affairs Council offers an excellent benefits package that includes annual bonuses, flexible work hours, hybrid work schedule, health/dental/vision insurance with low employee premiums, and a generous 401(k) retirement plan with Council match.

Principal Functions:

• Member Support: Maintain the registration inbox, serving as the primary member contact for processing registrations, refunds, or changes.
• Event Coordination: Plan for virtual events including coordinating with speakers; assist with monthly in-person events, including managing RSVPs, catering, and set-up.
• Technical and Database Management: Play a key role in the events setup process, including updating database and website.
• Billing and Fundraising: Handle monthly billing outreach and support foundation fundraising and tracking.
• Tech Support: Provide technical support for webinars and workshops.

Knowledge, Skills, and Abilities Required:

• Team-Oriented: Thrives in a collaborative, fast-paced, and member-focused work environment.
• Organizational Skills: Highly organized and capable of improving process efficiency.
• Customer Service: Strong customer service orientation.
• Administrative Skills: Proficient in administrative tasks.
• Event Planning: Experience in conference management and event planning.
• Problem-solving: Demonstrates sound judgment and problem-solving skills, often without complete information.

Credentials and Preferred Experience:

• Education: BA degree in a relevant field.
• Experience: Preferred experience or strong interest in events management and administrative operations.
• Technical Skills: Familiarity with database management.

At the Public Affairs Council we strive to be a place where talented professionals want to come, stay and do their best work. Our success relies on the hard work and dedication of our passionate and creative team members. We respect and honor diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other characteristics that make each of us unique and connected to a larger community.

Interested candidates should send a cover letter and resume to Victoria Ellington at [email protected]