Community Engagement Manager

About Breakthrough T1D

As the leading global type 1 diabetes (T1D) research and advocacy organization, Breakthrough T1D helps make everyday life with T1D better while driving toward cures. We invest in the most promising research to turn ideas into life-changing therapies and devices.

We work with government, regulatory officials, and insurance companies to address issues that impact the T1D community — breaking through barriers that limit access to care worldwide. We provide resources and guidance that make it easier to live and thrive with T1D.

This is more than a moment — we’re empowering a movement for the T1D community. Share your support and help educate and empower individuals facing type 1 diabetes.

Our Mission

Our mission is to improve lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and ultimately, cure T1D and its complications.

Always, we are guided by a single purpose: As we drive towards curing type 1 diabetes, we help make everyday life better for the people who face it.

Position Details

Location: Hybrid position, in office 2 days/week in Brentwood, TN, with additional time in the office surrounding fall and spring events.
Reports To: Market Director

Key Responsibilities

CE Core Programs (50% of Time)

• Activate Chapter plans in alignment with the national Community Engagement (CE) strategy, including the consistent implementation of core CE programming:
  • Breakthrough T1D Bag of Hope, Teen Pack, and Adult Pack resources
  • Outreach Volunteer Impact Initiative
  • Breakthrough T1D Community Summit
• Activate CE core programs to meet chapter KPIs:
  • Increasing acquisition through newly diagnosed resources
  • Activating resource recipients to drive mission progress
  • Increasing engagement of healthcare providers (HCPs)
• Identify and manage opportunities for CE resource expansion across the chapter footprint, including:
  • Organizing the chapter’s healthcare provider (HCP) strategy
  • Utilizing national CE dashboards to analyze data and uncover growth opportunities
  • Acting on HCP leads to onboard new resource partners
  • Building relationships with key HCP partners to market the CE program and support chapter activities
  • Delivering consistent communication to HCPs
  • Managing processes with resource distribution partners to comply with expectations and standards
• Maintain an active Outreach Ambassador Chair to manage Outreach Ambassadors, ensuring personal outreach is provided to all Bag of Hope and Pack resource recipients.
• Set Chapter strategy and program framework for Community Summits; recruit committee and speakers.

Grow Pipeline of Support (30% of Time)

• Identify Volunteer Leader prospects, working with the Leadership Team to strategize succession plans.
• Identify engagement opportunities to deepen support through local grant resources to fund CE projects.
• Recruit volunteers across the Chapter; oversee inquiry and collaboration with Chapter leadership on engagement.
• Manage Chapter CE promotion plans, materials for healthcare providers, and presentations.
• Collaborate with CE peers across the organization; participate in national CE trainings and working groups.

New Walk Teams (20% of Time)

• Recruit and coach New Walk Teams in the MTN market, collaborating with the Market Director to ensure KPIs are met.
• Assist with new team recruitment, HCP promotions, and team management across the Chapter.

Qualifications

• Bachelor’s Degree required with at least four years of related experience
• Successful experience in sales, communications, or another related field
• Knowledge of database management
• Proficient in Microsoft Office (Outlook, Word, Excel & PowerPoint); experience with Salesforce is a plus
• Efficient time management with proven success working in a fast-paced environment
• Team player with the ability to interface with corporate executives, HCPs, and all levels of staff and volunteers
• Excellent organization and communication skills
• Occasional evening and weekend work required as needed
• A solid understanding of the Breakthrough T1D mission

Essential Functions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this position, the employee is regularly required to talk or hear.
• The employee frequently uses hands or fingers to handle or feel objects, tools, or controls.
• The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds and infrequently up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

Additional Information

Requests for medical, religious, and other exemptions will be considered on an individual basis. Breakthrough T1D will comply with all federal, state, and local laws.

Breakthrough T1D supports a diverse and inclusive workforce.
Breakthrough T1D is an Equal Opportunity Employer.

All your information will be kept confidential according to EEO guidelines.

Learn more here