Director, Global Communications

Many structural heart patients suffer from heart failure with limited options.

Our Implantable Heart Failure Management (IHFM) team is at the forefront of addressing these unmet patient needs through pioneering technology that enables early, targeted therapeutic intervention. Our innovative solutions are not just transforming patient care but also creating a unique and exciting environment for our team members. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

Position Summary

The Director, Global Communications, is responsible for maintaining and strengthening the company’s positive external and internal reputation and culture to both employees and external stakeholders. In addition, the Director, Global Communications will provide excellent and responsive support for key executive, business, region, and function initiatives and communicate strategic imperatives through the development and execution of communications programs. This role will also partner with communicators globally in the implementation of their strategies and programs.

How You Will Make an Impact

• Partner with the executive leader of the Compliance and Legal functions and their respective leadership teams to strategically develop and execute external and internal communications plans and messaging that support key initiatives, including many highly confidential activities.
• Lead the strategic development and execution of broad communications tools and ensure consistency of global messaging to reinforce/strengthen employee engagement.
• Oversee the development of programs and tools that honor the legacy of Endotronix and promote Edwards’ culture to external and employee audiences.
• Participate in cross-functional teams to support strategic communications for stakeholder engagement.
• Travel internationally to support the function and employee engagement needs.

What You Will Need (Required)

• Bachelor’s degree in communications, public relations, journalism, business administration, marketing, or political science.
• Minimum of 12 years of experience in an external/internal or multi-disciplinary communications role, in an in-house or agency position.
• Experience working in or for a global organization, and experience leading or working with global teams.
• Experience and ability in implementing multi-country and cross-cultural communications programs, working with partners to ensure local messages in-language are understandable and resonate with the audiences.
• Ability to lead the development of communications strategy through interactions with business partners and company leadership.
• Ability to partner with and provide support and direction to in-country communications teams across a region.
• Solid presentation and speaking skills, and experience coaching others in presentation or media engagement.
• Keen understanding of the social media landscape and ability to advise on its use for communications strategy and programs for company, patient/consumer, and clinician stakeholders.
• Excellence in the lifecycle of written communications, including research, drafting, editing, and securing approvals. These written materials may include internal announcements, monthly/quarterly updates via written or video messages, articles, interview briefings or reports, as well as scripts/speeches, presentations, research, and benchmarking.
• Ability to demonstrate accountability for results of projects or teams, and sound business judgment/decision-making.
• Ability to work and excel within a fast-paced and dynamic work environment.
• Keen understanding of media relations with an emphasis on story/message development and ability to provide guidance and advice on media strategy for both proactive and reactive opportunities.
• Ability to build productive relationships and work cooperatively with internal and external business partners across a variety of functions and geographies to deliver on commitments.
• Proven track record in managing teams and ensuring talent development at all levels of the organization, and ability to manage teams across countries.
• Experience collaborating with multiple corporate departments and outside consultants to manage diverse projects.
• Experience with access to and responsibility for confidential information and projects.
• Experience with and ability to counsel senior leaders on communications challenges and opportunities.
• Responsive, ability to multi-task, project manage, and balance client demands while meeting or exceeding multiple deadlines.
• Attention to detail.
• Ability to calmly respond to unexpected issues and crises.

What Else We Look for (Preferred)

• Master’s degree with a minimum of 10 years of related experience.
• Event planning and execution.
• Video development or production.
• Energetic personality and desire to work in a collaborative team environment.
• Proactive, self-starter who takes the initiative to start projects or programs and is eager to collaborate with others to accomplish goals.
• Active listener, open to new ideas and perspectives.
• Creative problem-solver who seeks to maximize opportunities and provide strategic counsel on challenges.

Compensation and Benefits

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For Illinois, the base pay range for this position is $141,000 to $200,000 (highly experienced).

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.

Equal Opportunity Employer

Edwards is an Equal Opportunity/Affirmative Action employer, including protected Veterans and individuals with disabilities.

COVID-19 Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination.

If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19 unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.

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