Content & Digital Manager

The Chamber of Commerce for Greater Philadelphia (The Chamber) brings area businesses and civic leaders together to amplify the impact of business in the region, advocate for a competitive business climate, and grow a vibrant and diverse business community in order to achieve our vision: The Greater Philadelphia Region is a top global destination for business and a leader in inclusive growth.

**The Opportunity**

As part of the in-house Marketing & Creative Services team, the Content & Digital Manager will lead the development and execution of the Chamber’s digital content strategy across web, social, email, and multimedia platforms. Reporting to the VP of Marketing, this role plays a central part in elevating the Chamber’s digital presence, growing audience engagement, and ensuring all content consistently reflects the organization’s brand, voice, and strategic priorities.

**Essential Duties & Responsibilities**

– Lead content strategy and management across the Chamber’s social media platforms, including editorial calendar, content production, and performance analysis.
– Manage social community engagement — monitoring comments, responding to audience interactions, and maintaining a consistent brand voice across channels.
– Own and maintain the Chamber’s website content, ensuring accuracy, consistency, and timely publication across all sections.
– Develop and execute an integrated content strategy across web, social, and email that drives organic traffic growth, improves on-site engagement, and advances organizational goals.
– Manage the Chamber’s email marketing program, including member newsletters, event promotions, and campaign-driven sends; oversee list management and performance tracking.
– Translate web analytics and direct-traffic data into actionable strategy recommendations; serve as the team’s primary owner of digital performance reporting.
– Lead SEO efforts including keyword research, metadata optimization, and on-page content strategy.
– Manage Google Ads and social media advertising campaigns, including budget oversight, targeting strategy, and performance reporting.
– Collaborate cross-functionally with programs and events teams to ensure integrated, mission-aligned content.
– As needed, provide additional support to broader marketing and communication efforts, including Chamber events and initiatives.

**Job Specifications & Requirements**

– At least six years of experience working full-time in a content strategy or digital marketing role.
– Demonstrated expertise in digital content strategy, with a proven track record of growing organic traffic and social media engagement.
– Experience working in a social media management tool such as Sprout Social.
– Experience managing email marketing programs, including platforms such as Salesforce Marketing Cloud, Constant Contact, or similar; familiarity with list segmentation, journey building, and performance metrics.
– Experience with Salesforce CRM; comfort connecting audience data to content and campaign strategy is a plus.
– Strong command of web analytics tools (e.g., Google Analytics, Search Console) and the ability to interpret performance data to drive strategy.
– Expertise in SEO best practices, including keyword research, metadata optimization, and on-page strategy.
– Hands-on experience managing Google Ads and paid social campaigns, including budget management and performance analysis.
– Proficiency with content management systems (CMS) such as WordPress.
– Exceptional writing, editing, and storytelling skills with the ability to adapt voice and tone across audiences and platforms.
– Experience synthesizing complex or unfamiliar subject matter into clear, compelling content.
– Strong project management skills; experience with platforms such as Asana preferred.
– Proficiencies in Microsoft 365, including Outlook, Word, Excel, SharePoint, and Teams.

**Working Style**

– Client-focused with a collaborative approach to content development.
– Strong interpersonal and communication skills, both verbal and written.
– Ability to manage multiple projects simultaneously and prioritize effectively.
– Strategic thinker with an innate curiosity and a bias toward data-informed decision-making.
– A self-starter who can work both independently and as part of a team.
– Highly organized with strong attention to detail and the ability to meet deadlines under pressure.

**Working at the Chamber**

Working at the Chamber offers the best of both worlds—the resources and stability of a mid-sized business, paired with the purpose-driven mission of a nonprofit. As a key player in the region’s business community, the Chamber provides team members with access to a wide network of connections, professional development opportunities, and meaningful work that drives regional impact. With a team of about 65 employees, we’re large enough to offer strong support and infrastructure, yet small enough to provide opportunities to lead, grow, and make your mark. We foster a fast-paced, collaborative environment and offer competitive compensation along with an outstanding benefits package.

**Work Conditions**

The Chamber operates in a hybrid work environment that allows for a flexible schedule while requiring employees to work in-person at least two days per week. Exceptions to this schedule may be made based on departmental needs. When on-site, work is performed in a professional, deadline-driven office setting with regular interaction with Chamber colleagues, members, and investors. This role involves extended periods of sitting at a desk, working on a computer, and speaking on the phone. The individual will also be required to attend Chamber-hosted or partner events and meetings outside of regular business hours and outside of Center City Philadelphia.

**Compensation**

The salary range for this position is $60,000 – $90,000 annually, plus the opportunity to earn additional performance-based incentives for personal and team-based performance.

**Application Instructions**

Qualified candidates should submit a cover letter and resume. Applications that fail to fulfill this requirement will not be considered. Apply to: [http://chmbr.biz/hxagrrjlss]

The Chamber of Commerce for Greater Philadelphia is an Equal Opportunity Employer that is committed to building a culturally diverse staff. We strongly encourage applications from candidates of all backgrounds.