Public Affairs Is Becoming Part of the Infrastructure

Public Affairs Is Becoming Part of the Infrastructure

October 2026

By Roy Wells
President/CEO
Triad Strategies

Major investments have always depended on a simple equation: The land and economics must work, infrastructure must be in place, permits must be obtainable, a workforce must exist and sufficient electricity must be readily available.

Yet another variable deserves equal attention: political and community viability.

For those of us in public affairs, this signifies an important evolution in our role. Too often, public affairs professionals are brought into a major project later, rather than sooner, when government action is required, an approval is fast approaching, legislation is moving or opposition has already developed. By that time, some of the conditions that will determine a project’s success may already be established.

The better opportunity comes much earlier in the process. Public affairs can help companies understand the political, stakeholder, workforce and community environment surrounding an investment before those conditions become obstacles. Done well, that makes public affairs more than communications, lobbying or government relations. It makes public affairs a form of project intelligence.

Risk Can Be Visible Before Opposition Is

One of the lessons we have learned from closely examining major infrastructure projects is that political risk does not begin when organized opposition emerges. In many cases, the warning signs are visible much earlier.

A community may not fully understand what is being proposed. Infrastructure questions may remain unresolved. A project’s economic benefits may be broadly distributed while its perceived impacts are locally concentrated. Employment expectations may exceed what the project ultimately delivers. Government officials may support an investment that lacks a strong constituency willing to publicly support it.

None of these conditions means that opposition is inevitable. Each tells us something important about the environment in which the project will have to operate. For public affairs professionals, these are not simply communications challenges. They are development-risk indicators.

This is why public affairs belongs in the due diligence process. Before any major commitments are made, companies must understand the complex landscape of the site and community, including the interests and influence of key stakeholders, workforce and labor conditions, infrastructure burdens, potential community concerns, decision makers’ incentives and potential escalation points. Gathering this intelligence at the start can better inform site selection, project design, infrastructure commitments, engagement strategy and timing.

For public affairs leaders, that means securing a place in the project development conversation before the location, investment and operating assumptions have hardened. The most expensive public affairs problem is often the one discovered after the project has become difficult to modify.

Political Risk Does Not Stand Still

There is another lesson that is particularly important: Political risk does not stand still. A project can begin in a favorable environment and face a very different one two years later.

Project specifications change. Infrastructure requirements become clearer. Utility proceedings make headway. Elections change decision makers. New stakeholders become involved. Media coverage increases public awareness. What happens with one project can also shape how communities and public officials perceive the next one.

This means a development can be technically sophisticated, well financed and commercially advanced while remaining politically underdeveloped.

We also tend to view regulation as the beginning of a political problem. Often, it is the result of one. New regulations, moratoriums, permitting changes and other government responses frequently follow a period during which public concerns have been building long before they prompt formal government action.

This makes the political environment surrounding a project as important to understand as the eventual regulatory response. A project can satisfy its technical requirements yet still struggle if it has not established political and community viability. Regulatory compliance and political acceptance are not the same thing.

Like financing, permitting, engineering and construction, political and stakeholder assessment needs to be revisited as the project develops, not just completed once and then put on a shelf.

Data Centers Are Showing Us What This Looks Like

Few industries demonstrate this shift more clearly right now than data centers. The extraordinary growth of artificial intelligence and cloud computing is driving enormous investment in digital infrastructure across the country, while the public conversation about that investment has become much broader.

Data center proposals are discussed not only in terms of investment, construction jobs and tax revenue but also in terms of electricity affordability, water and land use, workforce capacity, environmental impacts and the infrastructure required to serve them. Communities and policymakers are asking more detailed questions about who benefits, who bears the costs, what commitments will be made and what happens over the lifetime of a project.

These questions don’t necessarily signal hostility toward investment. They reflect something more important for our profession: that communities often evaluate major projects through a broader lens than developers do during initial site assessments.

Data centers underscore the global scale of this rapidly growing industry, which represents some of the largest companies and involves individual development decisions worth billions of dollars. Yet every facility must be built in a specific community. While the developer may view a location as one asset in a national portfolio, the community experiences it as something happening directly in their backyard.

This distinction matters. A billion-dollar investment does not make infrastructure concerns disappear. A sophisticated power strategy does not automatically reassure residents concerned about electricity rates. Employment projections carry less weight if communities cannot see a credible pathway linking local workers to those opportunities.

This is where public affairs can add considerable value. Our job should not be limited to explaining the logic of the project to the community. We should bring what we learn from communities, government, labor and other stakeholders back into the development process. That feedback can lead to better infrastructure commitments, stronger workforce partnerships and, ultimately, better projects.

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A project can satisfy its technical requirements yet still struggle if it has not established political and community viability. Regulatory compliance and political acceptance are not the same thing.

This Is Bigger Than Data Centers

While data centers are the most visible example right now, they are not the only one. These same dynamics extend across industries including advanced manufacturing, energy, transmission infrastructure, logistics, housing, healthcare and other major development projects.

Traditional due diligence on zoning, permitting, utilities, transportation, labor markets, incentives, environmental conditions and financing remains essential, but it no longer tells the whole story. Project readiness increasingly includes political context, community history, stakeholder relationships, workforce dynamics and an understanding of public perception about an investment’s potential benefits and impacts.

This also means lobbying is only one part of the job. Government affairs, strategic communications, stakeholder engagement, workforce strategy and community relations are more effective when they inform one another and begin before controversy rather than in response to it.

Public Affairs Belongs at the Beginning

This is not about manufacturing support or creating better messages to achieve a predetermined outcome. It is about understanding political and community realities early enough to make better decisions. That project intelligence may confirm that a project is well positioned, identify commitments or relationships that need to be developed or suggest that a project should be redesigned or take a different approach. Occasionally, it may tell an organization that the best site on paper may not actually be the best place to build.

Over time, I have come to view public affairs differently in the context of major investments. Technical feasibility determines whether a project can be built, while political and community viability determines where it will be built, how long it will take and what it will cost to get there.

For organizations investing millions — and sometimes billions — of dollars in physical infrastructure, public affairs should not be an afterthought to major decisions. It should be part of the infrastructure from the start.

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Government affairs, strategic communications, stakeholder engagement, workforce strategy and community relations are more effective when they inform one another and begin before controversy rather than in response to it.

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