Location: Sacramento, CA
Date Posted: 02/27/2024
Description
Position Purpose & Scope:
Under the general direction of the Chief Strategy Officer, the Communications Officer is responsible for working with the leadership team to develop and implement the Agency’s communication and marketing strategies. The incumbent will act as a liaison between the Agency and the community, media, and local government. In addition, the incumbent will coordinate and develop content for publications, reports, news releases, public facing website, outreach documents, and other message development. The Communications Officer is familiar with our contract funding terms and conditions and the Board of Directors’ goals, objectives, and policies.
Typical Duties:
Community Relations
(This is an essential function of the job)
Collaborate with agency leadership and staff to create and implement annual communication plan by assessing needs and developing a comprehensive strategy
Develop strategies for engaging with community organizations and act as a liaison between these organizations and Child Action, Inc. to build agency presence in the community
Ensure Child Action, Inc. is represented at community gatherings and public meetings that have a connection to Child Action, Inc.’s mission and vision
Establish and maintain effective relationships with journalists and local media, and maintain a media database to amplify the Agency’s mission
Marketing/Branding
(This is an essential function of the job)
Develop marketing strategy and maintain a strong organizational brand through consistency of visual and print communications
Serve as a point of contact for all media requests; including print and online sources
Draft press releases, background material, or fact sheet data for media or public inquiries
Develop and maintain social media content, and website materials to advance agency mission
Produce agency publications and assist in development of agency newsletters
Creates strategic communications plan
Inter-department Communication
Provide management with relevant information and analysis on community updates
Build strong working relationships with staff to be able to clearly articulate needs for engagement and communications activities
Train and lead other staff and the Board of Directors to support communication efforts
Performs other duties as assigned
Requirements
Education & Experience:
Bachelor’s degree in a field that develops skills related to typical duties; and
Four (4) years of experience in communications, marketing, public relations, editing and production
Qualifications, Knowledge, Abilities:
Knowledge of the concepts, practices, and procedures within the field
Ability to demonstrate excellent proficiency with Microsoft Office and publishing software
Ability to demonstrate excellent analytical, math, and computer and training skills
Ability to make public presentations
Ability to demonstrate advanced verbal and written communication skills and customer service orientation
Ability to demonstrate strong organizational and time management skills
Ability to think clearly and logically; and analyze complex issue
Ability to manage and develop a communications program
Ability to speak effectively to respond to the most sensitive inquiries or complaints
Ability to use experience and judgment to plan and accomplish goals
Ability to maintain confidentiality of information
Ability to work effectively with others
Ability to comply with agency safety and ergonomics policies and practices
Ability to meet the requirements of daily attendance
Ability to understand the problems and issues facing families from a variety of ethnic and economic communities and provide information and services in a respectful and empathetic manner
Ability to define problems, collect data, establish facts, and interpret and draw valid conclusions
Position requires a high degree of judgment and problem solving
Ability to speak effectively to respond to the most sensitive inquiries or complaints
Physical Factors:
Works in an office setting. Work is primarily sedentary; but may also work outdoors at field sites on an incidental basis and requires light physical effort; may require greater physical effort on an incidental basis.
Possess visual capability and digital dexterity to operate a computer and other standard office equipment.
Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen.
May be subject to various job demands such as high volume of work and tight deadlines.
This position requires travel. Staff applying for or holding positions will be required to successfully meet Child Action, Inc.’s motor vehicle requirements.
FLSA Status: Exempt
Equal Opportunity Employer: Child Action, Inc is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
Learn more here
Earn a certificate with the Council! Start your journey today.
More News & Resources
Featured Event
Covering emerging issues affecting local, state and federal government relations professionals, expand your network while getting answers to your toughest policy questions.
Washington, D.C. | Sept. 25-27