Community Engagement Manager , InCommunities

AWS is hiring a Community Engagement Manager to lead InCommunities initiatives for the AWS Data Center Community. This position will be based out of Herndon or Arlington, Virginia. This is a strategic role that will allow the right candidate to Dive Deep to support the AWS business.

As a Community Engagement Manager, you will:

• Be a subject matter expert on external issues management and working with our neighbors around our Data Center Infrastructure.
• Identify and collaborate with partner organizations and key stakeholders to understand community needs, build relationships, and collaborate on impactful outcomes.
• Serve as the region’s community issues manager and lead the identification and deployment of programs designed to have lasting impacts in the communities we live and work.
• Launch long-term, innovative programs that will have a lasting impact in regions around the world where AWS works, lives, and raises families.
• Represent infrastructure communities inside AWS while focusing on being good neighbors and working backwards from community needs.

Key Job Responsibilities

• Lead strategy development and bespoke execution of Community Engagement expertise for major development projects.
• Design and execute InCommunities signature events and programs. Provide vision for sustainable community engagement initiatives across the region, with extreme attention to detail and a high bar for quality.
• Communicate the impact of InCommunities programs internally and externally. Represent AWS Infrastructure in meetings with internal and external stakeholders. Use multiple communication channels, including newsletters, intranet, social media, and email campaigns to drive employee awareness and involvement in community engagement initiatives.
• Serve as the region’s Issues Manager, proactively addressing internal and external issues that pose reputational risks to AWS and its business objectives. Act as the point of contact for community-centric issues and concerns.
• Support community assessment for new sites in the region, identify potential community-related risks, and develop a community engagement plan to mitigate risks. Scale InCommunities programming as AWS business grows.
• Capture data to demonstrate community engagement’s impact on AWS Infrastructure, its employees, and the community, and communicate these values internally and externally.
• Collaborate with cross-functional teams including engineering, operations, real estate, energy, water, sustainability, construction, human resources, legal, public policy, and public relations to deliver results.
• Be on-the-ground in locations as needed, rolling up your sleeves to get work done.

About the Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

Join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Collaborate across AWS to deliver the highest standards for safety and security while providing infinite capacity at the lowest possible cost for customers. AWS fosters an inclusive culture that welcomes bold ideas and empowers ownership from conception to completion.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, which is why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon Values

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage you to apply. Whether your career is just starting, has followed a non-traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home. AWS strives for flexibility in its work culture. When we feel supported at work and at home, there’s nothing we can’t achieve in the cloud.

At AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that allows us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to embrace uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. AWS provides endless knowledge-sharing, mentorship, and career-advancing resources to help employees become well-rounded professionals.

Basic Qualifications

• 10+ years of professional experience in External Affairs, Public Policy, Communications, Community Engagement, or a related field.
• Bachelor’s Degree.
• Previous experience supporting major infrastructure development projects.

Preferred Qualifications

• Experience influencing multiple stakeholders and leading cross-functional teams across geographies and business units.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal-opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Amazon Jobs Disability Accommodation.

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