Corporate Communications Manager

## Responsibilities

### The Fresh Market & You
Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can‑do” attitude to work every day. We value teamwork and celebrate our successes as a team and will value your contribution!

### Added Benefits for Choosing The Fresh Market Team
– Team member discount up to 40%
– Health, Dental & Vision insurance available for individual, spouse, partner, and family
– 401K contribution and match for part‑time and full‑time team members
– Personal time off and additional time‑off purchase plans available
– And much more!

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## About the Position
The Fresh Market currently has an opening for a **Corporate Communications Manager** in our Store Support Center (099). The Corporate Communications Manager is responsible for developing and executing internal and external communication strategies that foster employee engagement, align teams with company goals, and strengthen organizational culture.

Working closely with senior leadership and cross‑functional partners, this role leads communication planning and execution across internal channels, public relations, and media engagement. You will craft clear and compelling messages that support business objectives, reinforce company culture, and protect the organization’s reputation.

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## What You’ll Do
– Develop and execute a strategic internal communication plan that supports The Fresh Market’s mission, vision, and values
– Implement and participate in the design of communication programs that support organizational objectives and comply with regulations
– Ensure the accuracy of information distributed and uphold standards using quality processes
– Craft compelling content for internal platforms, including emails, newsletters, presentations, digital, and print
– Play a key role in shaping and amplifying our employee value proposition (EVP)
– Collaborate with senior leadership to communicate key initiatives, changes, and organizational updates
– Collaborate with Cencosud partners to align enterprise communication strategies and support messaging consistency across international markets and corporate initiatives
– Write, proofread, and edit internal communications and distribute using appropriate delivery methods; ensure all communications are clear, consistent, and aligned with brand and culture
– Manage media relations by supporting media inquiries, developing press materials, and building relationships with external partners and outlets to enhance brand visibility and reputation
– Develop and maintain crisis communication plans, including protocols, messaging frameworks, and escalation pathways
– Prepare and support leadership with messaging, talking points, and media guidance during high‑risk or high‑visibility situations
– Manage multiple projects, deliverables, and programs simultaneously with strong project‑management skills
– Develop and maintain a content calendar for internal communications to ensure timely and relevant information is shared
– Plan and execute internal communications activities linked to quarterly and annual meetings (e.g., Town Halls)
– Collaborate with groups such as the Retail Communications team and Business Resource Groups
– Develop best practices and KPIs to monitor and analyze communication effectiveness; provide recommendations to senior leadership based on metrics and employee feedback
– Perform other job‑related duties as assigned

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## Qualifications

### At a Minimum, You Will Need
– Bachelor’s Degree in Communications or related field, or equivalent experience
– 5+ years of internal corporate communications experience
– Exceptional written communication skills
– Experience with media relations, external communications, or public relations strategy
– Demonstrated experience supporting or leading crisis communications and issue management
– Strong attention to detail and consistency
– Ability to work efficiently in a fast‑paced, ever‑changing environment
– High level of interpersonal skills to work with executives and leaders
– Knowledge of Microsoft Office Suite

### Preferred Qualifications
– Experience supporting executive communications, including talking points, speeches, and media briefings
– Experience collaborating with Marketing, Brand, or External Affairs teams on integrated communication strategies
– Demonstrated ability to manage communications during periods of rapid change, growth, or transformation

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## Reasonable Accommodations
Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in undue hardship. This applies to all aspects of employment, including hiring, job assignment, compensation, discipline, termination, and access to benefits and training.

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## Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.

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The statements in this job description describe the general nature and level of work expected in this role. While these statements include essential functions, they are not intended to be a complete list of all responsibilities, duties, and skills required. As we work as a team, there may be times when team members are needed to perform duties outside their normal responsibilities based on business needs.

**#LI‑HF1 #LI‑HYBRID**

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