Deputy Director, State Affairs

13 Oct, 2021


Deputy Director, State Affairs

National Committee for Quality Assurance
Washington, DC

Job Details


NCQA is hiring a Deputy Director of State Affairs!

This position supports the State Affairs Department of Public Policy in its efforts to influence state health reform policy and programs and develop and maintain working relationships with state government entities. Specifically it:

  • Monitors and analyzes state legislation, regulations, Medicaid contracts, waivers and related policy materials for NCQA business threats, opportunities and intelligence;
  • Identifies and develops relationships with public sector and related stakeholders (associations, purchasers, consultants) in target states and leads outreach for all opportunities relevant to NCQA product lines and policy objectives;
  • Analyzes state related initiatives and identifies state-specific implications for NCQA, drafts comment letters and other written advocacy materials needed for state outreach;
  • Participates on NCQA’s product development teams to provide public policy perspectives and serve as a liaison between NCQA and its public policy stakeholders;
  • Participates in NCQA in-person events and travels to various state meetings and conferences as required


State Outreach and Relationship Management.

Supports State Affairs in meeting NCQA annual product recognition/mandate targets. Work includes:

  • Lead outreach and manage relationship with assigned target states.
  • Manage outreach to public sector decision makers (e.g. offices of the governor, state legislators, Medicaid and state employee benefit programs) to promote our programs and services, including potential custom contracts, through in person and virtual meetings
  • Support cross-functional teams to address policy issues for target states requiring product clarification and resolution (e.g. ARO, Product Development (HEDIS and Accred Policy, Audit).

Product Development

  • Supports NCQA’s work to develop new products by serving as a core team member. This role requires working closely with a cross-functional group focused on identifying new product opportunities and bringing the public sector stakeholder perspective. It will require engaging public sector (state and/or federal) stakeholders in briefings and interviews to inform development and directing the team’s healthcare analyst on any related research.

Internal State Intelligence Management

  • Weekly updates on assigned states; monitor and share target state intelligence from public policy sources and direct engagement (e.g. HMA, Sellers, Politico, KFF, Mathematic)
  • Ongoing SalesForce management tracking NCQA engagement on opportunities and stages toward achieving targets (e.g. Key contacts, meetings, emails) for target states.
  • Support reporting to leadership during quarterly meetings


  • College degree in a related field or equivalent experience
  • 5 years’ experience with state healthcare regulatory matters, specifically related to quality, health insurance, managed care and health reform, including experience engaging with states. Knowledge of NCQA’s accreditation and Information Products, and/or understanding of NCQA products
  • Excellent verbal, written, research skills.  Comfortable with public speaking and developing new contacts.  Highly organized.  Analytical thinker.  Excellent interpersonal skills, including tact.  Knowledge of Salesforce and Microsoft Offices products

NCQA is committed to Diversity, Equity and Inclusion. We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

NCQA is a drug free workplace. NCQA recruits, hires, trains and promotes individuals, and administers any and all personnel actions, without regard to race, color, religion, national origin, age, sex, pregnancy, citizenship, familial status, disability status, veteran status, genetic information, or other protected statuses under applicable state and federal laws.

NCQA will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

Learn more here

Job posted: 2021-10-13