Director of State Government Affairs

011110 CCA-Public Affairs

Position Summary

The Director of State Government Affairs (“Director”) sits within the Government Affairs team and reports to the Vice President of Government Affairs/CareSource. This position also supports the CCA Plan President.

In collaboration with the VP of Government Affairs, department leadership, and relevant market and corporate development leadership, the Director is responsible for the establishment and execution of the state policy, advocacy strategy, and community engagement in Massachusetts.

The Director is responsible for coordinating policy positioning and advocacy strategy, collaborating with marketing and public relations on CCA’s market positioning, and executing the Massachusetts Government Affairs plan to advance CCA’s goals at the state level. The goal is to defeat or mitigate actions by state officials that could negatively affect CCA’s business or the consumers we serve. The Director tracks legislative, regulatory, and administrative activity, updates the Government Affairs plan accordingly, and proactively communicates changes in law or policy that impact CCA’s business to public affairs leadership, market leadership, and affected business units.

The Director serves as the primary point of contact with trade associations engaged in state advocacy and supports alliance development with key stakeholders. They are responsible for deeply understanding and continuously enhancing strong relationships with advocacy organizations across Massachusetts that focus on the needs of individuals served by CCA, including those with disabilities and other complex health and social needs. The Director also leads the creation and submission of CCA’s community benefit report to the Massachusetts Attorney General’s office.

This is an individual contributor role with a high degree of impact on both internal and external stakeholders.

Supervision Exercised

No, this position does not have direct reports.

Massachusetts Market Contract Key Personnel

No, this position is not identified in the contract(s) as key personnel.

Essential Duties & Responsibilities

• Monitor and analyze legislation and regulatory activity in Massachusetts and communicate changes and implications to relevant corporate partners to mitigate risk across departments.
• Proactively identify and communicate policy and political issues and trends that impact the company to internal stakeholders.
• Collaborate with CCA departments to develop state policy positions that advance business interests.
• Develop subject matter expertise on relevant state policy issues and provide insightful analysis to internal partners.
• Lead the development of policy resources and materials to achieve state market policy goals.
• Prepare internal and external materials (white papers, testimony, articles, press releases, speeches, Board messages, letters-to-editors, op-eds, etc.) to promote CCA’s policy positions.
• Ensure alignment between state-specific policy positions and CCA federal policy positions.
• Maintain and deepen relationships with state elected officials, staff, and agencies.
• Support the corporate compliance department in interpreting and implementing applicable legislation and regulations.
• Establish and maintain an intelligence-gathering strategy to identify emerging trends and advise company leadership on state political activity.
• Manage a network of business and trade association partners in the region.
• Attend industry events and maintain communication with trade associations to gather intelligence and provide feedback on legislative developments.
• Work with advocacy organizations and coalitions to advance shared policy priorities.
• Assist the VP of Government Affairs in selecting and managing state lobbyists and consultants.
• Oversee the community sponsorship program to ensure CCA is aligned with advocacy community goals.
• Collaborate with leadership to identify charitable initiatives and target populations for investment.
• Establish annual goals and metrics to support progress and monitor performance of retained lobbyists and consultants.
• Other tasks as assigned.

Working Conditions

• Standard office conditions.
• In-state travel required.
• Must reside in Massachusetts and be in the office multiple days a week.

Member Facing

☐ YES: The job has in-person contact (not telephonic/virtual) with CCA members or patients.
☐ PARTIAL: The job may have limited in-person contact as part of a supervisory role or during a staffing crisis.
☒ NO: The job duties do not involve face-to-face contact with members.

Required Education

• Bachelor’s Degree in a relevant field required.

Desired Education

• Master’s Degree preferred.

MA Health Enrollment

No, this is not required for the job.

Required Experience

• 3–5 years of related work in state legislative, government advocacy, or healthcare policy.
• Minimum three (3) years of experience with Medicaid & Medicare managed care and public healthcare programs.
• Experience developing written materials for internal and external audiences.
• Experience managing legislative issues and meeting tight deadlines.
• Ability to communicate complex ideas to executives and external leaders to gain support.

Desired Experience

• 2–4 years of experience as a registered lobbyist/advocate.
• Public speaking experience.
• Charitable giving experience.

Required Knowledge, Skills & Abilities

• Strong passion for Medicare/Medicaid, disability, and social policy.
• Understanding of Massachusetts state government, policymaking, and budget processes.
• Excellent collaboration, problem-solving, and organizational skills.
• Strong persuasive writing skills.

Required Language

• English

Other

• Standard office equipment

Commonwealth Care Alliance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, status as a protected veteran, or any other category protected by applicable federal, state or local laws.

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