Membership & Communications Manager

**This is a great opportunity for a membership and communications professional to become an integral member of the energetic and collaborative team at SNAC International.** Founded in 1937, SNAC International (formerly Snack Food Association) is the leading international trade association for the snack industry representing over 200 companies worldwide, including suppliers, marketers and manufacturers. Upon its three pillars of education, advocacy, and networking, SNAC is committed to connecting the snack industry to create growth and opportunity. For more information, visit [www.snacintl.org].

In this role, the Membership and Communications Manager is responsible for supporting the development and implementation of strategies to recruit, retain, and engage members of SNAC. This role supports membership operations, including dues collection, member data management, event registration, and sponsorship coordination. The Manager will work closely with staff, consultants, and stakeholders to ensure a seamless and member‑focused experience that supports SNAC’s goals and growth.

This position plays a critical role in strengthening member value, retention, and growth while ensuring consistent, high‑quality messaging across all channels.

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## Overview

### Membership Strategy & Relationship Management
– **Membership recruitment strategy** — Support the development and execution of a comprehensive membership recruitment and retention strategy.
– **New membership prospects** — Identify and pursue new membership prospects as directed by the EVP.
– **Dues tracking** — In coordination with the Manager, Operations & Finance, ensure accurate tracking, invoicing, and collection of member dues.
– **Membership database management** — Maintain the integrity and accuracy of the membership database.
– **Onboarding and renewals** — Oversee membership onboarding, engagement touchpoints, and renewal communications.
– **Membership reporting** — Provide reports on membership performance, revenue, and engagement for the Executive Vice President to present to the Executive Committee and Board.
– **Stakeholder relationships** — Cultivate relationships with members, sponsors, and key stakeholders to understand their needs and deliver value.
– **Member inquiries** — Serve as the primary point of contact for membership‑related inquiries.

### Communications
– **Digital communications** — Work with SNAC staff and consultants to develop targeted membership communications across all digital platforms.
– **SNAC Report** — Oversee and facilitate the weekly SNAC Report.
– **Industry representation** — Represent the Association at industry events, trade shows, and member meetings as needed.
– **Website updates** — Coordinate ongoing updates to the SNAC International website, working closely with external consultants to support and facilitate content management.

### Event Engagement & Sponsorship
– **Event registration strategy** — Collaborate with the events team to drive member and non‑member registration for events, webinars, and conferences.
– **Sponsorship outreach** — Support sponsorship outreach and partnership opportunities, sales, and fulfillment for all SNAC events.
– **Sponsor communication** — Coordinate sponsor communication and help ensure benefits are delivered as promised.

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## Desired Qualifications
– Bachelor’s degree.
– Minimum 3 years’ experience in a trade association or similar membership‑based organization.
– Strong understanding of membership dues structures, data tracking, and AMS or CRM systems.
– Experience with Salesforce is strongly preferred.
– Exceptional communication, customer service, and organizational skills.
– Experience with sponsorship sales and fulfillment is a plus.
– Self‑starter comfortable working independently in a small‑staff environment with remote supervisor.
– Basic knowledge of event management platforms and email marketing tools.
– Ability to manage multiple projects and deadlines effectively.

Please send a cover letter and resume to **[email protected]**.

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## About SNAC International
SNAC International is the leading international trade association for the snack industry representing over 400 companies worldwide, including suppliers, marketers and manufacturers. Upon its three pillars of education, advocacy, and networking, SNAC is committed to connecting the snack industry to create growth and opportunity.