Senior Legal Operations Manager

# We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

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## The Opportunity at Komodo Health

Komodo Health is a leading data and analytics company whose mission is to reduce the burden of disease. Komodo’s platform integrates one of the most comprehensive healthcare datasets available to help life sciences companies, health plans, providers, and researchers make faster, more informed decisions. The Legal team operates as a strategic business partner across Komodo’s commercial, product, and corporate functions, and this role is central to enabling that mission at scale.

Komodo Health is seeking a Senior Legal Operations Manager to build, manage, and continuously improve the operational infrastructure of its in-house Legal team. This is a high-impact, individual-contributor role reporting directly to the Deputy General Counsel. The successful candidate will own the legal technology stack end-to-end — including CLM administration, AI tool configuration, and process automation — and will serve as the primary operational partner to the commercial legal function. This role does not carry billing, budget, outside counsel coordination, or litigation management responsibilities.

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## Looking Back on Your First 12 Months at Komodo Health, You Will Have Accomplished…

**In the first 90 days:**
A thorough assessment of the existing legal technology stack, established ownership of LinkSquares and the AI tool suite, and identification of the highest-priority workflow gaps.

**Within six months:**
Measurable improvements to CLM workflows and legal intake processes, and deployment or optimization of at least one AI-assisted workflow that reduces legal team time on routine tasks.

**At the one-year mark:**
A documented, scalable operational infrastructure with clear visibility into team performance through operational dashboards and metrics.

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## Essential Job Duties

### CLM Administration & Commercial Support
– Serve as the primary administrator and subject-matter expert for LinkSquares CLM, including workflow configuration, template management, metadata governance, routing logic, user permissions, and repository integrity.
– Proactively monitor the LinkSquares product roadmap and champion adoption of new features.
– Analyze contracting data and usage patterns to identify inefficiencies and implement workflow improvements.
– Translate business requirements into clear, functional LinkSquares workflows.
– Track and report on CLM performance metrics, including cycle times, self‑service rates, routing accuracy, and adoption trends.
– Maintain data integrity and governance standards across the contract repository.

### Legal Technology Administration
– Serve as the primary administrator and owner of all legal technology tools.
– Develop and maintain a legal technology roadmap aligned with team priorities and enterprise systems.
– Coordinate with IT, Procurement, and external vendors on integrations, licenses, and configurations.
– Build and maintain dashboards and reporting mechanisms for operational insights.

### AI Tool Configuration & Automation
– Configure, administer, and optimize AI tools, including Claude Cowork (Anthropic).
– Design and implement AI-assisted workflows for contract review, intake triage, document generation, and knowledge retrieval.
– Establish governance standards and evaluation frameworks for responsible AI adoption.
– Identify automation opportunities and translate them into measurable workflow improvements.
– Stay current on legal AI developments and surface relevant tools to the Deputy General Counsel.

### Legal Operations & Process Infrastructure
– Design, implement, and maintain scalable legal operations processes, including intake workflows, triage, template libraries, playbooks, and knowledge management systems.
– Build and maintain enablement materials such as training guides and workflow documentation.
– Identify process gaps and implement structural, repeatable solutions.
– Manage external legal technology vendors to ensure strong partnerships and ROI.

### Cross-Functional Partnerships
– Act as the primary operational partner to the commercial legal team.
– Collaborate with IT, Finance, Procurement, Sales Operations, and other stakeholders.
– Lead cross-functional projects related to legal technology and process redesign.
– Serve as the first point of contact for business users on contract workflow and system questions.

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## What You Bring to Komodo Health (Required)

– Minimum 8 years of experience in legal operations at a technology, data, or life sciences company.
– Hands-on experience administering LinkSquares CLM or similar (workflow design, configuration, templates, troubleshooting, user administration).
– Demonstrated experience configuring and administering AI tools for legal teams.
– Strong technical acumen and ability to learn new tools quickly.
– Proven track record of independently owning complex legal operations initiatives.
– Strong analytical and systems-thinking skills.
– Excellent written and verbal communication skills.
– Strong project management skills.
– Ability to operate autonomously in a fast-paced environment.

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## Expectations of AI Use (Required)

This role requires consistent and daily use of AI in all aspects of job responsibilities. Komodo Health is an AI-forward company, and each team is required to utilize AI in its workflows, including automated workflows with multiple AI tools.

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## Additional Skills (Nice to Have)

– Experience in data or analytics companies with complex commercial agreements.
– Familiarity with additional legal tech platforms (matter management, contract analytics, e-signature integrations).
– Experience contributing to a knowledge management function.
– Exposure to legal intake systems, document automation, or legal analytics platforms.

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## Compensation

**San Francisco Bay Area and New York City:**
$167,000 – $196,000 USD

**All Other US Locations:**
$145,000 – $175,000 USD

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## Komodo’s AI Standard

At Komodo, AI is foundational. Every team member is expected to integrate AI into daily work — from summarizing documents to automating workflows and uncovering insights. We are leading the AI revolution in healthcare and expect every Dragon to contribute.

Join us in shaping the future of healthcare intelligence.

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## Where You’ll Work

Komodo Health has a hybrid work model with hubs in San Francisco, New York City, and Chicago. Roles vary in location flexibility, and expectations are clearly defined before joining.

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## Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

By submitting your application, you acknowledge that you have read and understand Komodo Health’s Privacy Notice for Employees and Contractors.

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