Senior Manager, Internal Communications

16 Nov, 2020

Jobs

Senior Manager, Internal Communications

Nordstrom
Seattle, WA

Job Description

As a Senior-level communication professional you will be partnering with senior level executives to skillfully develop the communication strategy and plans that will contribute to the business goals, drive value and link to the corporate vision. Seen as a trusted communications advisor. This role will support the businesses and functions in our Merchandising pillar, as well as our key initiatives within Corporate Social Responsibility and Diversity, Inclusion, and Belonging.

Responsibilities

  • Communications Professional – has excellent multi-faceted communication skills that drive action and get results. Strong interpersonal, verbal, writing, listening and presentation skills.

  • Drives Vision – ability to interpret business goals/vision and translate into a compelling communication strategy that is grounded in a deep understanding of our business, people and culture.

  • Thought Leadership – seen as the communications expert, provides an informed opinion and is seen as a trusted advisor. Can inspire others with innovative actionable approaches and knows how to replicate success.

  • Consult Leaders – can influence the most senior levels of leadership and has the courage to provide direct and actionable communications counseling to executives.

  • Strong Storyteller – has excellent writing skills and the ability to capture an executive’s voice. Has experience in speechwriting and developing executive messaging platforms.

  • Manages Complexity – can understand complex ideas or problems, works to identify the root cause and can synthesize and formulate an understandable and executable communications solution.

  • Operates at Multiple Levels – can operate at a strategic big picture level and has the curiosity to understand, coach and manage the fine details.

  • Develops and manages direct reports and expects excellence – understands team’s individual skills, contributions and areas of development. Provides direct feedback, coaching and motivation to engage and retain talent.

  • Change Leadership – can navigate, lead and drive cross-functional change and business transformations.

You own this if you have..

  • 10+ years of experience in the areas of corporate communications, public relations and/or marketing and at least 5 of those years being in a leadership role.

  • Experience in corporate level communications and working directly with Executive leadership required.

  • Proven ability to earn trust, respect and credibility from direct reports, peers and leadership; influencing and driving change.

  • Deep understanding or the ability to quickly develop deep understanding of the Nordstrom culture and brand.

  • Engaging and clear presentation skills.

  • Ability to work independently as well as collaboratively in a highly cross functional environment to ensure project outcomes align with priorities and direction.

  • Strong analytical, problem-solving, project and change management skills.

  • Clear and effective written and verbal communication, and strong interpersonal skills. Ability to develop rapport and credibility with peers and senior leadership.

  • Bachelor’s Degree in marketing, communications, journalism or other related area; or equivalent work experience required.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Nordstrom Careers Privacy Policy: https://careers.nordstrom.com/#/contact-us/privacy

© 2020 Nordstrom, Inc.

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We’ve been on the Fortune™ 100 Best Places to Work list for more than 20 years because we reward great work, promote from within and celebrate diversity.

Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day.

CUSTOMER OBSESSED
We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART
We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING
We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN
We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES
We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!

Learn more here

Job posted: 2020-11-16