Community & Event Manager

About Your Role at SuperOps

SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners.

Founded by Arvind Parthiban, a serial entrepreneur, and Jayakumar Karumbasalam, a veteran in the IT space, SuperOps is built on the back of a team of engineers, product architects, designers, and AI experts, who want to reshape the world of IT. Now we have taken on a market that is plagued by legacy solutions and subpar experiences. The potential to do something great is immense. So if you love to grow, be part of a kickass team that inspires you to do more, and make an everlasting mark in the world of IT, SuperOps is the place to be.

We also believe that the journey is as important as the destination. We want to build the best products out there and have fun while doing so. So come, be part of our A-star team of superheroes.

Are you a dynamic community leader with a passion for driving engagement and fostering lasting relationships? Join our team as a Community and Event Manager, where you’ll have the opportunity to spearhead community initiatives, organize impactful events, and play a key role in our US market growth!

Working at SuperOps

Working at SuperOps means being part of a team where every goal and vision is in alignment. The energy here is contagious, and it’s clear that everyone is deeply passionate about their work. It’s this shared enthusiasm and commitment that makes SuperOps an inspiring place to grow and contribute.

Brandi Crown
Head of Sales

What You’ll Do

• Proactively Build Engagement: Drive community growth by identifying potential partners and attendees through creative outreach initiatives within the US region.
• Own Event and Community Engagement: Take charge of your outreach efforts, nurturing potential partnerships and managing engagement pipelines to ensure smooth transitions from initial interest to successful collaborations.
• Plan and Execute Events: Lead the planning and execution of community events ensuring the organizational goals are met.
• Build Strong Relationships: Develop and maintain relationships with the key community members and partners, aiming for long-term collaborations.
• Be a Community Leader: Stay ahead of industry trends and community needs, continuously seeking opportunities to enhance engagement and ensure our events and initiatives remain relevant, impactful, and community-focused.
• Tailor Event Experiences: Conduct discovery sessions to understand community needs and challenges, then design customized events and initiatives that effectively address their unique goals and foster engagement.
• Deliver Engaging Presentations: Create compelling event proposals and deliver impactful presentations that showcase the value and benefits of our community initiatives and events.
• Foster Collaborative Success: Work closely with cross-functional teams, including marketing, content, and outreach, to ensure smooth execution of community initiatives and deliver exceptional attendee experiences.
• Monitor and Enhance Engagement: Keep detailed records of community interactions and event metrics to track performance and optimize future initiatives for better outcomes and reporting.

Must Have

• Experience in Event Management: 3+ years of proven experience in organizing and executing community events and engagement initiatives. Experience working with SaaS companies is a plus.
• Proficiency in Event Planning: Strong understanding of best practices in event management, including strategy development, attendee engagement, and logistics coordination.
• Exceptional Communication Skills: Excellent interpersonal and communication abilities to build rapport with community members and collaborate effectively with internal teams.
• Results-Driven: A goal-oriented mindset with a track record of successfully achieving and surpassing event and community engagement goals.
• Team Player & Independent Worker: Ability to excel both independently and as part of a team in a fast-paced and dynamic environment.

Why You’ll Love Working With Us

• Attractive Earning Potential: Boost your financial success with our competitive compensation structure—your dedication translates into significant earning opportunities with no ceiling on your potential.
• Generous Paid Time Off: We believe in work-life balance and give you the time you need to stay energized and motivated.
• Career Growth and Development: Thrive in an environment that prioritizes your professional advancement. With continuous learning opportunities and a commitment to fostering your skills, your career trajectory is bound for greatness.
• Innovative Culture: Immerse yourself in a vibrant, forward-thinking culture that champions creativity and collaboration. Our team-driven atmosphere ensures that every idea is valued and every voice is heard.
• Market Leadership: Be part of a trailblazing company that sets the standard in the industry. Work with cutting-edge solutions that clients rave about, and contribute to our mission of delivering excellence.

Join us and experience a workplace where your potential is recognized, your ideas are celebrated, and your career can truly flourish.

Learn more here