Community Impact Manager

Make Banking a Fifth Third Better®

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General Function

Responsible for managing assigned region assessment area risk associated with Community Reinvestment Act (CRA) performance. Provide local expertise and effectively communicate with region senior management teams as well as other key internal and external stakeholders. Responsible for oversight of a region/primary cities and/or a market with a low level of complexity and inherent CRA risk weighting.

Lead the implementation of Bancorp’s Community Reinvestment Act and Community and Economic Development strategies at the region level within assigned assessment areas to mitigate CRA performance risk.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensuring that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Essential Duties and Responsibilities

Assess community needs and execute on the bank’s strategy to build strong communities, ensuring alignment with the community and economic development vision and priorities.

Develop and implement strategies to remediate CRA performance gaps to achieve an outstanding CRA performance rating.

Develop and lead relationships with key community partners and nonprofit organizations, as well as internal region and Bancorp leaders and partners in marketing and communications, corporate social responsibility, government relations, business resource groups, and the Fifth Third Foundation.

Develop and maintain a strong network of community development stakeholders and partners, as well as centers of influence for engagement in community development and other CRA-related efforts.

Develop and lead partnership opportunities between Fifth Third Bank employees and community-based organizations that assist the bank in meeting its CRA performance objectives.

Lead the development of the region’s community and economic development market execution plan strategies and initiatives to accomplish CRA performance goals for assigned assessment areas.

Represent the bank and exhibit market leadership in the community, projecting a positive image. This includes serving on boards, committees, or task forces that support low- and moderate-income communities and attending community events related to CRA/community development.

Work with internal business partners to drive engagement of region associates in community development initiatives.

Build CRA-related business development relationships through consistent calling efforts on existing and prospective customers in partnership/coordination with line of business partners.

Lead community development-related activities as a visible representative of Fifth Third Bank in the community.

Identify and evaluate community and economic development partnerships and the impact of the bank’s philanthropic investments and nonprofit sponsorships.

Contribute to the company’s CRA exam by ensuring programs and initiatives support and/or benefit low- and moderate-income (LMI) communities.

Facilitate the activation of community and economic development sponsorship requests and partnerships.

Manage the regional charitable contributions budget and local giving council to ensure charitable investments align with the bank’s strategic priorities.

Establish and maintain a network of market community development intermediaries (including government agencies), non-profit, and for-profit organizations.

Complete compliance training requirements.

Understand and promote the use of community development/reinvestment programs, initiatives, and subsidies that advance the region’s community development lending and position the region as a market leader in community reinvestment matters.

Supervisory Responsibilities

This position may manage one or more team members. If so, the position will be responsible for providing employees timely, candid, and constructive performance feedback; developing employees to their fullest potential; providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; and recognizing and rewarding employees for accomplishments.

Minimum Knowledge & Skills Required

3–5 years’ experience in implementing/managing CRA/community development-related strategies.

In-depth knowledge of laws and regulations related to the Community Reinvestment Act.

Large bank experience with CRA-related consumer products and services, small business banking, and/or community development lending, including CRA-qualified tax credit initiatives, preferred.

Ability to analyze CRA performance and market data, prepare qualitative and quantitative assessments, and effectively communicate results to varying levels within the organization.

Strong project management skills required to develop and implement project/initiative plans across assigned assessment area(s).

Effective written and oral communication skills, with the ability to interface with internal and external stakeholders and community partners.

Knowledge of Microsoft Office products, including Word, Excel, PowerPoint, and SharePoint.

Ability to work independently as well as with a team to identify opportunities and solutions that contribute to the bank’s CRA performance.

Ability to analyze and interpret information to drive CRA performance.

Ability to execute and lead implementation of community and economic development strategies across various lines of business.

Prior regulatory experience preferred.

Bachelor’s degree required.

Community Impact Manager

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities, and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, experience, education, and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business, and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional, and social well-being. You can learn more about these programs on our 53.com Careers page
or by consulting with your talent acquisition partner.

Apply here