External Affairs Mgr

Who We Are

We’re powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we’re calling all problem solvers, innovators, community builders, and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier, and more resilient.

We’re powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity, and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies — Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives, and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits, and the opportunity to build a rewarding career.

Are you in?

Primary Purpose

PRIMARY PURPOSE OF POSITION

The External Affairs Manager will focus on public policy development, advocacy, and execution at the local level, ensuring alignment with Pepco’s business objectives and community priorities. Function as the primary contact for elected officials, local media, civic and business organizations, and community leaders to resolve operational issues and optimize the corporate image and communicate corporate messages. Serve as an early warning system to identify and facilitate the resolution of customer issues with the leadership of internal departments. The ideal candidate will possess deep expertise in public policy, exceptional communication skills, and established relationships with policymakers and community leaders. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties

PRIMARY DUTIES AND ACCOUNTABILITIES

• Establish and maintain effective working relationships with local elected officials and government department heads, local media, councils of government, economic development organizations, civic and business leaders and organizations relative to day-to-day and emergency response situations. Represent the Company at Council meetings and other after-hours official forums. (35%)
• Provide input to corporate leadership team and other business units to shape the Company’s strategic policy direction. Develop and execute elected officials’ strategic engagement and communications plans. Develop and implement strategies to influence local government policies, regulations, and legislative initiatives that impact Pepco’s operations. Support project completion by actively engaging in outreach and garnering support from external stakeholders and decision makers. Negotiate resolution to conflicts. Develop and maintain a network of support resources with all internal business units to resolve elected officials’ needs in an effective and timely manner. (35%)
• Actively participate in economic development, business, and community organizations to demonstrate the Company’s commitment to the Community and gain increased awareness of constituent concerns, attitudes, and needs as they relate to the Company. (15%)
• Collaborate with cross-functional teams, including regulatory, legal, communications, and operations, to ensure cohesive external affairs strategies. (10%)
• Identify, manage, facilitate resolution of issues, and improve workflow processes affecting customer satisfaction and Company financials. (5%)

Job Scope

JOB SCOPE

This position is responsible for leading the company’s policy initiatives and managing relationships with local government officials, regulatory bodies, and community stakeholders. Position requires the development of strategic relationships with key decision makers in the governmental, business, and community sectors. Also requires detailed knowledge of corporate policies, laws/legislation, government policies, and political climates that can affect business strategy. Requires a high degree of confidentiality. Issues addressed by this position can have a significant impact on the company’s financial goals, customer satisfaction, efficient operations, and corporate image. Substantial amount of off-hours participation in Council, Political, and Community meetings is required. Position must also be available to respond to emergencies on a 24/7 basis. Work involves independent decision-making, leadership, creativity, and flexibility. Position works independently with minimal supervision and frequent direct interaction with the corporate leadership team.

Minimum Qualifications

MINIMUM QUALIFICATIONS

• Bachelor’s Degree in Engineering, Business, Economics, Public/Governmental relations
• 7-10 years relevant experience, with at least 5 years’ experience in customer service-related areas
• Well-developed interpersonal skills, including negotiation and facilitative skills
• Demonstrated effective written and verbal communication skills
• Knowledge of relevant computer systems and ability to display applicable level of computer literacy
• Self-motivated with ability to demonstrate independent decision-making
• In lieu of degree, 9-12 years of relevant experience

Preferred Qualifications

PREFERRED QUALIFICATIONS

• Deep understanding of public policy processes, particularly at the local government level.
• Proven ability to develop and implement successful policy advocacy strategies.
• Strong network of relationships with local policymakers, government agencies, and community leaders.
• Exceptional written and verbal communication skills, with experience in public speaking.
• Ability to analyze complex policy issues and translate them into actionable recommendations.

Benefits

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: USD $118,400.00/Yr. – USD $177,600.00/Yr.
• Annual Bonus for eligible positions: 20%
• 401(k) match and annual company contribution
• Medical, Dental, and Vision Insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave, and bonding/primary caregiver leave or parental leave (based on position)
• Long Term Incentive Plan for eligible positions
• Wellbeing programs such as tuition reimbursement, adoption assistance, and fitness reimbursement
• Referral bonus program
• And much more

Learn more here